Product: Rural King Customer Care Clear all filters (105 of 105 reviews match)
Filter by rating
filters
Seller:
Show
State:
Show
City:
Show
Product:

Rural King in Plano, Illinois - Terrible customer service

1.0
Details
Employees could care less about helping you. The customer service at this place is the worst ever. I only go here when I have no other choice.
View full review
Review
#1254597 Review #1254597 is a subjective opinion of poster.
Service
Rural King Customer Care
Reason of review
Poor customer service
The store in Morganton North Carolina is in bad shape all your plants outside in the parking lot or dried up and have dead the stuff on the shelves are disarranged half of the products have no prices on them you have to walk all the way up front to ask somebody nobody...
View full review
Review
#1250210 Review #1250210 is a subjective opinion of poster.
Service
Rural King Customer Care
Reason of review
Poor customer service

Rural King - Hardin County Kentucky

1.0
Details
Literally the worst customer service I have ever experienced. Everyone hates their job and it shows. I recommend going to Academy!
View full review
Review
#1247344 Review #1247344 is a subjective opinion of poster.
Service
Rural King Customer Care
Reason of review
Poor customer service

Rural King - Pleased customer

I shop at several of the Rural King locations and I enjoy shopping there. The employees are always pleasant and helpful . They have a large selection and I am so glad hey allow pets in their stores. I recommend this company to just about everyone I know
View full review
Review
#1242636 Review #1242636 is a subjective opinion of poster.
Service
Rural King Customer Care
Reason of review
Good customer service
3.0
Details
In the Gainesville location we drove from Keystone fl its our first time.We were excited to see great products but freaking prices on them!Everything i wanted had no price on the box or package or on the shelves,I asked other customers is it me of this stuff thrown...
View full review
Review
#1237185 Review #1237185 is a subjective opinion of poster.
Service
Rural King Customer Care
Reason of review
Pricing issue

Rural King - Horrible

I have been waiting two weeks for a rabbit cage!! This is crazy the rabbit will be to big for the cage about time I get it! I’m so upset and will never shop here again. The customer service rep was no help at all she couldn’t even tell me where my package was. I will not recommend this company to no one
View full review
Review
#1226670 Review #1226670 is a subjective opinion of poster.
Service
Rural King Customer Care
Reason of review
Problem with delivery

My rural king is very friendly and knowledgeable

4.7
Details
You ask any random question, they have the answers. You want to make a purchase, and it is out of stock, leave your number and they will contact you when it is available. Very family orientated, polite and straight forward. I have made quite a few acquainted, and or even friends throughout my visits. Leesburg Fl. Rural King, is always a great experience!
View full review
Review
#1216921 Review #1216921 is a subjective opinion of poster.
Service
Rural King Customer Care
Reason of review
Good customer service

Rural King - Never, ever shopping there again

After not returning our money for a generator that we had not taken possession of, we have not stepped foot in that store since and never will. They will not get another cent of our money.
View full review
Review
#1213980 Review #1213980 is a subjective opinion of poster.
Service
Rural King Customer Care
Reason of review
Return, Exchange or Cancellation Policy
3.8
Details
I think that instead of ignoring complaints about customer service CEO or executive should visit Hartland Mi store and try to buy a gun and see what it really is like to be ignored at the counter while employees BS with someone or get ignored then they will know the...
View full review
Review
#1213237 Review #1213237 is a subjective opinion of poster.
Service
Rural King Customer Care
Pros
  • Store and checkout staff
Cons
  • Employees of gun barn
Reason of review
Poor customer service
Loss
$200
Preferred solution
Just want the customer service fixed

Rural King - Unprofessional

Rural King Charleston, WV. Female clerk at the gun sales counter. Speaking with person who was doing background check for 3rd time in a row. Gentleman said he worked where she had worked. Not Rural King. After a conversation between 2nd and 3rd background check, with a multitude of people waiting, we all learned about people they worked with. Including her ex and various other personal details we, in line, did not need to hear. Very unprofessional for gun counter.
View full review
Review
#1202614 Review #1202614 is a subjective opinion of poster.
Service
Rural King Customer Care
Reason of review
Poor customer service