Product: Rural King Customer Care Clear all filters (99 of 99 reviews match)
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My rural king is very friendly and knowledgeable

4.7
Details
You ask any random question, they have the answers. You want to make a purchase, and it is out of stock, leave your number and they will contact you when it is available. Very family orientated, polite and straight forward. I have made quite a few acquainted, and or even friends throughout my visits. Leesburg Fl. Rural King, is always a great experience!
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Author
Location
Leesburg, Florida
Service
Rural King Customer Care
Reason of review
Good customer service
Review #1216921 is a subjective opinion of poster.
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Rural King - Never, ever shopping there again

After not returning our money for a generator that we had not taken possession of, we have not stepped foot in that store since and never will. They will not get another cent of our money.
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Author
Service
Rural King Customer Care
Reason of review
Return, Exchange or Cancellation Policy
Review #1213980 is a subjective opinion of poster.
0 comments
3.8
Details
I think that instead of ignoring complaints about customer service CEO or executive should visit Hartland Mi store and try to buy a gun and see what it really is like to be ignored at the counter while employees BS with someone or get ignored then they will know the...
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Author
Service
Rural King Customer Care
Pros
  • Store and checkout staff
Cons
  • Employees of gun barn
Reason of review
Poor customer service
Loss
$200
Preferred solution
Just want the customer service fixed
Review #1213237 is a subjective opinion of poster.
0 comments

Rural King - Unprofessional

Rural King Charleston, WV. Female clerk at the gun sales counter. Speaking with person who was doing background check for 3rd time in a row. Gentleman said he worked where she had worked. Not Rural King. After a conversation between 2nd and 3rd background check, with a multitude of people waiting, we all learned about people they worked with. Including her ex and various other personal details we, in line, did not need to hear. Very unprofessional for gun counter.
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Author
Service
Rural King Customer Care
Reason of review
Poor customer service
Review #1202614 is a subjective opinion of poster.
0 comments

Rural King - Extremely rude employee

1.0
Details
I went to leesburg fl to purchase shotguns and Robert was very rude and short from the beginning.He seemed to enjoy being rude.i talked with another employee who said they had other complaints about Robert and i ask why would they keep him employed and he said because he knows guns.Wow i did complain to management but felt as if nothing would be done.i dont think he cared as far as me going back to that store i wont my money spends in other stores just as easy.
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Author
Location
Leesburg, Florida
Service
Rural King Customer Care
Reason of review
Poor customer service
Review #1201599 is a subjective opinion of poster.
0 comments

Rural King - Employees are rude

3.7
Details
I went to rural king on collinsville road and a lady who always standing in front instead of doing her job making fun of customers and everytime i go in to buy cat food she wants to start trouble with me and the other employees are rude as well
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Author
Service
Rural King Customer Care
Reason of review
Poor customer service
Review #1190851 is a subjective opinion of poster.
0 comments
1.9
Details
Rural King is a corporate machine where no one seems to care...at all. This could have been avoided through email notices and proactive phone contact. I wish I had checked online for reviews before attempting business with them. Avoid at all costs, literally. You pay...
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Author
Service
Rural King Customer Care
Pros
  • Easy website to navigate
Cons
  • Customer service stinks
  • Lying ads
  • Being misinformed
Reason of review
Poor customer service
Review #1185929 is a subjective opinion of poster.
0 comments
1.5
Details
while shopping at the new philadelphia oh #68 store around 1/16/18 i overheard another customer complaining to management about the condition of the parking lot which was in fact in horrible condition it was snow covered with about 8 inches of snow and was hard to push...
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Author
Service
Rural King Customer Care
Pros
  • Some customers are good
Cons
  • How management treat customers
  • Customer service
  • How they handle complaints
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Review #1175541 is a subjective opinion of poster.
0 comments

Rural King - Rediculious!

1.6
Details
I placed an order for my dogs shots. Never got a tracking order. I have been calling for a week now to find out why and the hold times they claim is going to be 10 min or what ever they say and it turns out to be longer and the times do go up.
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Author
Service
Rural King Customer Care
Reason of review
Order processing issue
Review #1167037 is a subjective opinion of poster.
0 comments
Ordered two items for my grandchildren on Dec.12 for Xmas on line. It said they were in stock and would ship 1-3 business days. Never got a shipping notice or tracking #. Sent 4 emails to their customer service dept. and never received a response. Tried to call about 5...
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Author
Service
Rural King Customer Care
Reason of review
Poor customer service
Review #1166538 is a subjective opinion of poster.