Product: Rural King Customer Care Clear all filters (105 of 105 reviews match)
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Rural King in Leesburg, Florida - Extremely rude employee

1.0
Details
I went to leesburg fl to purchase shotguns and Robert was very rude and short from the beginning.He seemed to enjoy being rude.i talked with another employee who said they had other complaints about Robert and i ask why would they keep him employed and he said because he knows guns.Wow i did complain to management but felt as if nothing would be done.i dont think he cared as far as me going back to that store i wont my money spends in other stores just as easy.
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Review
#1201599 Review #1201599 is a subjective opinion of poster.
Service
Rural King Customer Care
Reason of review
Poor customer service

Rural King - Employees are rude

3.7
Details
I went to rural king on collinsville road and a lady who always standing in front instead of doing her job making fun of customers and everytime i go in to buy cat food she wants to start trouble with me and the other employees are rude as well
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Review
#1190851 Review #1190851 is a subjective opinion of poster.
Service
Rural King Customer Care
Reason of review
Poor customer service
1.9
Details
Rural King is a corporate machine where no one seems to care...at all. This could have been avoided through email notices and proactive phone contact. I wish I had checked online for reviews before attempting business with them. Avoid at all costs, literally. You pay...
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Review
#1185929 Review #1185929 is a subjective opinion of poster.
Service
Rural King Customer Care
Pros
  • Easy website to navigate
Cons
  • Lying ads
  • Customer service stinks
  • Being misinformed
Reason of review
Poor customer service
1.5
Details
while shopping at the new philadelphia oh #68 store around 1/16/18 i overheard another customer complaining to management about the condition of the parking lot which was in fact in horrible condition it was snow covered with about 8 inches of snow and was hard to push...
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Review
#1175541 Review #1175541 is a subjective opinion of poster.
Service
Rural King Customer Care
Pros
  • Some customers are good
Cons
  • How they handle complaints
  • How management treat customers
  • Customer service
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Rural King - Rediculious!

1.6
Details
I placed an order for my dogs shots. Never got a tracking order. I have been calling for a week now to find out why and the hold times they claim is going to be 10 min or what ever they say and it turns out to be longer and the times do go up.
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Review
#1167037 Review #1167037 is a subjective opinion of poster.
Service
Rural King Customer Care
Reason of review
Order processing issue
Ordered two items for my grandchildren on Dec.12 for Xmas on line. It said they were in stock and would ship 1-3 business days. Never got a shipping notice or tracking #. Sent 4 emails to their customer service dept. and never received a response. Tried to call about 5...
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Review
#1166538 Review #1166538 is a subjective opinion of poster.
Service
Rural King Customer Care
Reason of review
Poor customer service
This has happened many times..i GOT THE AD, AND CALLED TO SEE IF THEY GOT THE gOOD fRIENDS CAN CAT FOOD IN,, I was put on hold, and after 10 minutes, I hung up,, no one got back to me,, I called back and no one answered the phone,, I waited, and called again,,busy...
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1 comment
Anonymous
#1418072

Unless you have the feral cats spayed or neutered..DO NOT FEED THEM!!!!

Review
#1163690 Review #1163690 is a subjective opinion of poster.
Service
Rural King Customer Care
Reason of review
Poor customer service
It's classic that they can't respond to any of my e-mails, but can seem to send me 5 advertising e-mails everyday. I regret ever learning about Rural King. If I could go back in time, I would not order anything from them. At first appearance they seem to be an...
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1 comment
Anonymous
#1415456

Same thing's happening to me,,, they sent partial order but marked it "complete" on their website,,, emailed them 3 times = no response,,, called and was in "que" at #35 =said it was a 81 min wait,,, what a joke

Review
#1163355 Review #1163355 is a subjective opinion of poster.
Service
Rural King Customer Care
Reason of review
Poor customer service

Rural King - There's a guy named Mike that works in customer service I se

3.1
Details
This man Mike totally flirts with his customers a lot to the point where they get aggravated he asked names where they work where they're from he holds up lines just to get these girls to talk to him even when women are with their men you can see their men getting pissed off I think he's a really disrespectful selfish *** he might know how to talk to people but I think he needs to check on what he's talking 2 I even see him outside on breaks with chicks
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Review
#1161897 Review #1161897 is a subjective opinion of poster.
Service
Rural King Customer Care
Reason of review
Poor customer service

Rural King - Csm Alissa in cross lanes wv is so rude and disrespectful

4.6
Details
She had an additude to me
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Review
#1160151 Review #1160151 is a subjective opinion of poster.
Service
Rural King Customer Care
Reason of review
Poor customer service