Product: Rural King Customer Care Clear all filters (105 of 105 reviews match)
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1.7
Details
Excuse me?? Rural King and Bob just missed out on a sale of over $1000. This happend before Hurricane Irma even hit Florida and it was around 455pm on a Thursday. I will never go back to Rural King anymore. Bring back the other guy that worked back there before Bob,...
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Review
#1138993 Review #1138993 is a subjective opinion of poster.
Service
Rural King Customer Care
Reason of review
Poor customer service

Rural King - Bad service

1.6
Details
Called to asked an update on my order and the lady that answered the phone answered with "ya what do you want" I said excuse me she said "I'm to busy to deal with dumb questions" worst service ever and will never do business with them again!
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Review
#1123919 Review #1123919 is a subjective opinion of poster.
Service
Rural King Customer Care
Reason of review
Poor customer service
5.0
Details
I went to the Rural King in Crystal River to buy a firearm, I ask the person behind the counter if he had the one I wanted. He glanced at the rack and said no he did not have it, and that was it. So I was kind of pissed of at his attitude ,like he could care less if he...
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Review
#1117861 Review #1117861 is a subjective opinion of poster.
Service
Rural King Customer Care
Pros
  • Service in spring hill store
  • Employees
Cons
  • Corporate customer service rudeness
  • Service in crystal river store
Reason of review
Poor customer service
Tags
  • Knowledge
1.0
Details
I called Rural King and waited on the line for over 30 minute to found out that a supervisor would need to approve and all of them have just gone home. I was told they would call me in the morning, Never did. So I called them, waited the the phone for another 30 or...
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Review
#1100950 Review #1100950 is a subjective opinion of poster.
Service
Rural King Customer Care
Cons
  • False advertising
  • No low price guarantee
Reason of review
Pricing issue
Loss
$85
Preferred solution
Let the company propose a solution
2.8
Details
I Bought A New Husqvarna Ranch King From The Angola Rural King On Black Friday. The First Time U Tried To Use It It started Hard. Took Several Attempts To Start. Went To Use It The Second Time And Had No Spark Under Warranty So Turned In To TIM Service Manager The...
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Review
#1096942 Review #1096942 is a subjective opinion of poster.
Service
Rural King Customer Care
Pros
  • Ladies up front were very helpful
Cons
  • Service of product after the sale
Reason of review
Poor customer service
Loss
$348
Preferred solution
Let the company propose a solution

Rural King - Extremely pissed!

My wife returned seal coat we did not need and was confronted upon entrance as a common thief!mind you she had our receipt of 200 dollars cash paid for the material!! !!seriously considering lawsuit. BETTER RETRAIN YOUR EMPLOYEE NAMED BILL!! ! !ELYRIA STORE.. Disrespectful maggot
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Review
#1089381 Review #1089381 is a subjective opinion of poster.
Service
Rural King Customer Care
Reason of review
Poor customer service
I like Rural King but..... yesterday June 18, 2017, I went to shop. Looking for outdoor decorations. None of them were priced. I asked the lady stocking the shelves and she said I had to take the items to the register for a price. So, I said, I have to wait in line to...
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Review
#1063416 Review #1063416 is a subjective opinion of poster.
Service
Rural King Customer Care
Reason of review
Poor customer service
2.5
Details
Long story short, he insisted on seeing manager, manager was very helpful (since it had NOT been opened and no fuel was used), but that lady at the customer service desk ran my husband through hoops for an hour. After waiting in line for 30 mins to finalize the transaction, the same RUDE lady told him he had to go to another line. That was deliberate. My husband loves Rural King...
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Review
#1055367 Review #1055367 is a subjective opinion of poster.
Service
Rural King Customer Care
Reason of review
Return, Exchange or Cancellation Policy
I went into the new greenwood indiana store to see about purchasing a zero turn mower.I asked if they had any special promotions on 0% interest.Needless to say nobody knew nothing.One mgr. said I had to apply to John Deere (want Husquavarna)another mgr said I needed to...
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Review
#1031392 Review #1031392 is a subjective opinion of poster.
Service
Rural King Customer Care
Cons
  • Being misinformed
Reason of review
Poor customer service
3.2
Details
Regular customer of high price items.Often a purchaser of guns through the flash sales. Taking my business elsewhere now... Way too little coverage of gun dept. Grouchy older guy that let multiple people walk out and phone calls drop off while I awaited my turn (I...
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1 comment
Anonymous
#1436030

I ordered 4 items from RK Guns. They took my money for items they did not have in stock.

It took many days to notify me they did not have and order would be canceled. They said my money would be refunded in 2 to 5 days. Been past that and no refund. Why would they run a payment before they ship?

Most vendors will not charge until item ships. Bad ethics RK Guns.

Review
#1030668 Review #1030668 is a subjective opinion of poster.
Service
Rural King Customer Care
Reason of review
Poor customer service