Product: Rural King Customer Care Clear all filters (0 of 60 reviews match)
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After calling the store I then called Rural King customer service. After a short wait I was connected with someone concerning firearms calling himself David concerning firearms. I Spoke David and let him know about how the Crystal River store had had my order then...
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Rural King Customer Care
#1378393
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During a return of ill-fitting, mis-sized work jeans , despite presenting the receipt and credit card from the day before purchase and the items still in same condition as when purchased with all tags in place and none worn, the customer service rep asked for my driver's license telling me it was only to confirm proof of identity, but then scanned the entire information of my driver's license into their computer system via the bar code. A total theft of otherwise secure personal information. Just prior to her scanning the license I protested and asked for my license back and not to scan it. She did anyway, ignoring me. Do not trust shopping at Rural King...
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2.0
Product
Rural King Customer Care
I didn't like
  • Having my drivers license bar code scanned
#1377964
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It's been well over a month and I requested for a specific model of gloves. When I was in the location the people were little to no help after they saw that the spot was empty but they were still showing some in stock. They were not able to find any more. I was told...
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3.8
Hartland,Michigan
Product
Rural King Customer Care
#1277427
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I was told yesterday, June 1, 2018 that customer service was working on my refund. STILL NO REFUND or email about it. I asked, Rob, at the Mattoon store if i was going to get some sort of receipt to show im due a refund. He told me NO because customer service was...
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2.9
Product
Rural King Customer Care
#1270455
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(New Castle indana)Mowed with it a total of two and1/2 times.first time worked great went to start second time battery was dead had to jump it.when I backed out of the shed the reverse made a loud noise,got halfway through the mowing mower it started making noise again...
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1.9
Product
Rural King Customer Care
#1266061
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We went in the store a week ago today after a lead to our stolen dog came back to a customer at this store. Mary, the mgr on duty was rude and declined to help us by looking into store security camera. Called the store mgr on Monday who said the cameras were fake and...
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Rural King Customer Care
#1254641
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Rural King - Terrible customer service

Employees could care less about helping you. The customer service at this place is the worst ever. I only go here when I have no other choice.
1.0
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
Plano,Illinois
Product
Rural King Customer Care
#1254597
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The store in Morganton North Carolina is in bad shape all your plants outside in the parking lot or dried up and have dead the stuff on the shelves are disarranged half of the products have no prices on them you have to walk all the way up front to ask somebody nobody...
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Rural King Customer Care
#1250210
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Rural King - Hardin County Kentucky

Literally the worst customer service I have ever experienced. Everyone hates their job and it shows. I recommend going to Academy!
1.0
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Website
Product
Rural King Customer Care
#1247344
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Rural King - Pleased customer

I shop at several of the Rural King locations and I enjoy shopping there. The employees are always pleasant and helpful . They have a large selection and I am so glad hey allow pets in their stores. I recommend this company to just about everyone I know
Product
Rural King Customer Care
#1242636
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