Rural King Customer Care Reviews and Complaints
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Verified ReviewerW2s I moved | Rural King in Whitesville-Philpot, Kentucky
No answer left voicemail with payroll department about my new address.
Review
Service
Rural King Customer Care
Pros
- Have always enjoyed rural king store shopping
- Clean
- Great pricing
Do not buy any online guns from them | Rural King in Xenia City, Ohio
Ordered gun on Dec 3 2019, Arrived within time guidlines. RK GUNS Was delayed at NCIS background check,I always am.Usually every store will let You take possession at store according to Brady Act...3 days. Not RK They will not release gun till notified up to 30 Days.Then if they still don't have notification they will refund your money minus 20%restocking fee and shipping costs.All this to save $50. I will never buy a RK gun again EVER
Review
Service
Rural King Customer Care
Cons
- Poor info sharing
Reason of review
Poor customer service
Loss
$1200
Preferred solution
Full refund
Tags
They would not help me | Rural King
they would not refund me and i did not even get to pick up dog cage so they keep cage and money saying something about a cooperate check frauds is more like what they are and the customer service is so stupide want help or don't no how to my gf had to show one of them how much she old me back they charge me extra when I got something half off Rural King your a dumb *** and your employees are a worser dumb ***
Review
Service
Rural King Customer Care
Reason of review
Poor customer service
Loss
$210
Preferred solution
Full refund
Tags
Property available | Rural King in Winston Salem, North Carolina
Very courteous and kind. They were very helpful.
Review
Service
Rural King Customer Care
Reason of review
Good customer service
Complaint on service | Rural King in New Boston, Ohio
No one would answer and i waited at my store to buy a new tractor and the warehouse would not give is what i needed to complete the sale and they were notifed 2 hours before getting there to get paperwork
1 comment
Review
Service
Rural King Customer Care
Cons
- Corporate customer service rudeness
Reason of review
Poor customer service
Loss
$22000
Preferred solution
Prolly buy a john deere
Making payments | Rural King in Zanesville, Ohio
I sat here this morning for 1 hour and 22 minutes on hold with Dhl financial 
to make an payment on my tractor and this has changed my mind about doing any further business with this company or royal king. My tractor was taken back to the Zanesville store for brake issues on July 26 and still today they have it and I have made two payments on a tractor I cannot use.
to make an payment on my tractor and this has changed my mind about doing any further business with this company or royal king. My tractor was taken back to the Zanesville store for brake issues on July 26 and still today they have it and I have made two payments on a tractor I cannot use. Review
Service
Rural King Customer Care
Employees mistreated. | Rural King in Shelbyville, Kentucky
Harassment, discrimination, slandering. If no response I will let the news outlet be aware of these ongoing issues if not responded to in a timely matter thank for you understanding and time and hopefully will be in contact soon. 40065 store
Review
Service
Rural King Customer Care
Cons
- Treatment of employees
RK Tractor is not worth the hassle | Rural King
I have had my rk24 for almost 4 months. Out of those months, the tractor has been down for 32 days. You have to either bring the tractor in for repair or go to store for ordered parts. No drop shipping. I live 4 hours away From the nearest store. It seems like I’m always on the phone with a employee. And 90% of the time. No one from the tractor department is working. Hydraulic lines busting from rubbing, rear end leaking. Locking pins always come off. The worst tractor I have ever been on, stick to kabota , easier to deal with, less breakage. I have already spent $400 dollars just dropping and picking up my tractor 1 time. The spent $4500 on finishing my road and moving dirt to make way for work to be done on my house. Thanks RK for nothing
Review
Service
Rural King Customer Care
Cons
- Products
Reason of review
Bad quality
Loss
$5000
Preferred solution
Price reduction
Tags
Never again! | Rural King in Carnation, Washington
I ordered 3 pairs of work jeans, they were HUGE but they're just work jeans. Ordered 2 pair for my grandson, same size as his Levi's, paid exorbitant shipping. they're 2 sizes to SMALL! Called to complain and got no where, if I pay to ship them back Rural King will give me credit! It'd cost as much as the jeans to ship back and they won't budge! Buyer BEWARE! NEVER AGAIN!
Review
Service
Rural King Customer Care
I have been a customer at your Bonita Springs store for Rural King since that time. At first it was fabulous but each trip hasn’t listened to the point that I don’t even want to go anymore. The most recent incident was when I purchased corn for the squirrels which...
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Review
Service
Rural King Customer Care
Reason of review
Poor customer service
Loss
$50
Preferred solution
Let the company propose a solution
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Buy a John deere or MF