Product: Rural King Customer Care Clear all filters (101 of 101 reviews match)
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Rural King - RK Tractor is not worth the hassle

1.3
Details
I have had my rk24 for almost 4 months. Out of those months, the tractor has been down for 32 days. You have to either bring the tractor in for repair or go to store for ordered parts. No drop shipping. I live 4 hours away From the nearest store. It seems like I’m always on the phone with a employee. And 90% of the time. No one from the tractor department is working. Hydraulic lines busting from rubbing, rear end leaking. Locking pins always come off. The worst tractor I have ever been on, stick to kabota , easier to deal with, less breakage. I have already spent $400 dollars just dropping and picking up my tractor 1 time. The spent $4500 on finishing my road and moving dirt to make way for work to be done on my house. Thanks RK for nothing
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Review
#1572968 Review #1572968 is a subjective opinion of poster.
Service
Rural King Customer Care
Cons
  • Products
Reason of review
Bad quality
Loss
$5000
Preferred solution
Price reduction
Tags
  • Rural King Ripoff
  • Rural King Bad Service
  • Rk24
  • Rk Tractor

Rural King - Never again!

1.0
Details
I ordered 3 pairs of work jeans, they were HUGE but they're just work jeans. Ordered 2 pair for my grandson, same size as his Levi's, paid exorbitant shipping. they're 2 sizes to SMALL! Called to complain and got no where, if I pay to ship them back Rural King will give me credit! It'd cost as much as the jeans to ship back and they won't budge! Buyer BEWARE! NEVER AGAIN!
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Review
#1570250 Review #1570250 is a subjective opinion of poster.
Service
Rural King Customer Care
3.6
Details
I have been a customer at your Bonita Springs store for Rural King since that time. At first it was fabulous but each trip hasn’t listened to the point that I don’t even want to go anymore. The most recent incident was when I purchased corn for the squirrels which...
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Review
#1520237 Review #1520237 is a subjective opinion of poster.
Service
Rural King Customer Care
Reason of review
Poor customer service
Loss
$50
Preferred solution
Let the company propose a solution

Rural King - No help

Couldn't get any body to help with batteries cashier couldn't give me any information about royalty points said he didn't know but then he asked for help and the other lady said They didn't have a royalties account so I would like to know what I filled out online
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Review
#1518089 Review #1518089 is a subjective opinion of poster.
Service
Rural King Customer Care
Reason of review
Poor customer service

Rural King - Go there all the time

we love going to the rual king in hartland mich. and taking our dog with us the employees are always nice.the prices are good also.
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Review
#1504787 Review #1504787 is a subjective opinion of poster.
Service
Rural King Customer Care
Reason of review
Good customer service

Rural King - Looks are deceiving!

1.0
Details
Makes no sense that they have designated parking spots for veterans but offer no veterans or military discount. Reaaalllly, they just lost 4 customers. I will never go to this store again. We can park anywhere, a discount thanking our veterans for their sacrifice is what makes sense.
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Review
#1492383 Review #1492383 is a subjective opinion of poster.
Service
Rural King Customer Care
Reason of review
Poor customer service
1.4
Details
I called customer service explaining to them that i am looking for a product (sku40700014) and have been unaboe to find any locally. The very rude lady i spoke with told me that i could get 5 bags from a store that is 3 hours round trip away or 100 bags from a store...
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Review
#1485482 Review #1485482 is a subjective opinion of poster.
Service
Rural King Customer Care
Reason of review
Poor customer service

Rural King - Purchase a firearm

1.7
Details
Went to pick up a layaway firearm was blocked from their system due to someone else having the same name.called corp office spike with mrs Adams who was terribly rude and told me in so mamy words dodnt care if i shopped there.needless to say they have lost a very good customer. And word of mouth is the worst.ill make sure to let everyone i come in contact with how rual king treats its customers!!!! So very disappointed. The smiths
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Review
#1480145 Review #1480145 is a subjective opinion of poster.
Service
Rural King Customer Care
Reason of review
Order processing issue
I attempted to purchase a firearm from Rural King that I had previously put on layaway (I have made several purchases from them in the past with out any issue). This time when I filled out the 4473 background check (including my S.S.#) it returned with a concern. I was...
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Review
#1479830 Review #1479830 is a subjective opinion of poster.
Service
Rural King Customer Care
Reason of review
Poor customer service

Contact Rural King Customer Service

Mailing Address:
Rural King
Corporate Office 4216 Dewitt Ave
Mattoon, Illinois 61938
United States
Phone:
(800) 860-8115
All Rural King Contacts

Rural King - Cat liter ordering

Your elyria store is always out of rural king brand 25 and 40 pound. I tried to call and talk to someone in charge of ordering but no one seems to know who is in charge. So i will not go back to rural king i have a walmart and tractor supplu just down the road
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Review
#1476974 Review #1476974 is a subjective opinion of poster.
Service
Rural King Customer Care
Reason of review
Poor customer service