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Verified Reviewer
2.0
Details
Rural King, Washington, PA. I had purchased a gun online, then went to the store to pick up the gun and also to purchase ammunition and had planned on buying more until...... What started out as a very pleasant experience at the store, the girl that stepped in,...
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ID
#1800077 Review #1800077 is a subjective opinion of poster.
Location
North Franklin, Pennsylvania
Service
Rural King Customer Care
Pros
  • Some employees are great
Cons
  • Disgusting employee behavior
  • Sociopathic employee behavior
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Rural King - W2s I moved

5.0
Details
No answer left voicemail with payroll department about my new address.
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ID
#1764642 Review #1764642 is a subjective opinion of poster.
Location
Whitesville-Philpot, Kentucky
Service
Rural King Customer Care
Pros
  • Great pricing
  • Clean
  • Have always enjoyed rural king store shopping

Rural King - Do not buy any online guns from them

Ordered gun on Dec 3 2019, Arrived within time guidlines. RK GUNS Was delayed at NCIS background check,I always am.Usually every store will let You take possession at store according to Brady Act...3 days. Not RK They will not release gun till notified up to 30 Days.Then if they still don't have notification they will refund your money minus 20%restocking fee and shipping costs.All this to save $50. I will never buy a RK gun again EVER
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ID
#1742728 Review #1742728 is a subjective opinion of poster.
Location
Xenia City, Ohio
Service
Rural King Customer Care
Cons
  • Poor info sharing
Reason of review
Poor customer service
Loss
$1200
Preferred solution
Full refund

Rural King - They would not help me

1.0
Details
they would not refund me and i did not even get to pick up dog cage so they keep cage and money saying something about a cooperate check frauds is more like what they are and the customer service is so stupide want help or don't no how to my gf had to show one of them how much she old me back they charge me extra when I got something half off Rural King your a dumb *** and your employees are a worser dumb ***
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ID
#1686462 Review #1686462 is a subjective opinion of poster.
Service
Rural King Customer Care
Reason of review
Poor customer service
Loss
$210
Preferred solution
Full refund

Rural King - Property available

5.0
Details
Very courteous and kind. They were very helpful.
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ID
#1663295 Review #1663295 is a subjective opinion of poster.
Location
Winston Salem, North Carolina
Service
Rural King Customer Care
Reason of review
Good customer service

Rural King - Complaint on service

1.0
Details
No one would answer and i waited at my store to buy a new tractor and the warehouse would not give is what i needed to complete the sale and they were notifed 2 hours before getting there to get paperwork
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1 comment
Anonymous
#1778106

Buy a John deere or MF

ID
#1659355 Review #1659355 is a subjective opinion of poster.
Location
New Boston, Ohio
Service
Rural King Customer Care
Cons
  • Corporate customer service rudeness
Reason of review
Poor customer service
Loss
$22000
Preferred solution
Prolly buy a john deere

Rural King - Making payments

I sat here this morning for 1 hour and 22 minutes on hold with Dhl financial Dead to make an payment on my tractor and this has changed my mind about doing any further business with this company or royal king. My tractor was taken back to the Zanesville store for brake issues on July 26 and still today they have it and I have made two payments on a tractor I cannot use.
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ID
#1655240 Review #1655240 is a subjective opinion of poster.
Location
Zanesville, Ohio
Service
Rural King Customer Care

Rural King - My experience was saved by a nice woman I spoke with via the 800 number.

I spoke with Rachel at the one 800 number. She was very friendly and knowledgeable and save me a 30 mile drive and possibly a heart attack. The manager and employees in Lafayette Indiana were either lazy or inapt and did not want to do their job the way it could have been done. Rachel made things smooth easy and the way things should have been. I hope she gets a raise promotion or even a few days off she should be rewarded for her hard work and dedication.
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ID
#1580125 Review #1580125 is a subjective opinion of poster.
Location
Fairfield, Indiana
Service
Rural King Customer Care
Pros
  • Rachael
Cons
  • Lafayette store

Rural King - Employees mistreated.

Harassment, discrimination, slandering. If no response I will let the news outlet be aware of these ongoing issues if not responded to in a timely matter thank for you understanding and time and hopefully will be in contact soon. 40065 store
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ID
#1578867 Review #1578867 is a subjective opinion of poster.
Location
Shelbyville, Kentucky
Service
Rural King Customer Care
Cons
  • Treatment of employees

Rural King Reviews

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Rural King reviews

Rural King - RK Tractor is not worth the hassle

1.4
Details
I have had my rk24 for almost 4 months. Out of those months, the tractor has been down for 32 days. You have to either bring the tractor in for repair or go to store for ordered parts. No drop shipping. I live 4 hours away From the nearest store. It seems like I’m always on the phone with a employee. And 90% of the time. No one from the tractor department is working. Hydraulic lines busting from rubbing, rear end leaking. Locking pins always come off. The worst tractor I have ever been on, stick to kabota , easier to deal with, less breakage. I have already spent $400 dollars just dropping and picking up my tractor 1 time. The spent $4500 on finishing my road and moving dirt to make way for work to be done on my house. Thanks RK for nothing
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ID
#1572968 Review #1572968 is a subjective opinion of poster.
Service
Rural King Customer Care
Cons
  • Products
Reason of review
Bad quality
Loss
$5000
Preferred solution
Price reduction

Rural King - Never again!

1.0
Details
I ordered 3 pairs of work jeans, they were HUGE but they're just work jeans. Ordered 2 pair for my grandson, same size as his Levi's, paid exorbitant shipping. they're 2 sizes to SMALL! Called to complain and got no where, if I pay to ship them back Rural King will give me credit! It'd cost as much as the jeans to ship back and they won't budge! Buyer BEWARE! NEVER AGAIN!
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ID
#1570250 Review #1570250 is a subjective opinion of poster.
Location
Carnation, Washington
Service
Rural King Customer Care

Rural King - Store or funny farm

3.6
Details
We bought a whole machine last May 2018. I have been a customer at your Bonita Springs store for Rural King since that time. At first it was fabulous but each trip hasn’t listened to the point that I don’t even want to go anymore. The most recent incident was when I purchased corn for the squirrels which apparently contained grain marks. We have been struggling for two months to get rid of the moths. I ordered see cake online because you never have them in the store. I received a confirmation for my order I thank you for picking up your order a email telling me my order was ready to pick up, I am one that told me to call the store. I called the store and nobody knew what I was talking about. This is kind of what happens when you’re in the store for you call the store. There is a lovely blue flower in front of your store in Bonita Springs. I would like to have some of them. I called the store today and the young lady said we don’t sell those. I said i’m not asking you to sell me those flowers I’m asking you what they are. After being on hold for about six minutes, she came back and said no one knows I just hung up. Christmas time was a nightmare in that store because everybody that I approach to ask for a product had only been there two weeks. I’m done I would rather pay more two dollars per seed cake then drive to the Bonita store again .
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ID
#1520237 Review #1520237 is a subjective opinion of poster.
Location
Bonita Springs, Florida
Service
Rural King Customer Care
Reason of review
Poor customer service
Loss
$50
Preferred solution
Let the company propose a solution

Rural King - No help

Couldn't get any body to help with batteries cashier couldn't give me any information about royalty points said he didn't know but then he asked for help and the other lady said They didn't have a royalties account so I would like to know what I filled out online
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ID
#1518089 Review #1518089 is a subjective opinion of poster.
Service
Rural King Customer Care
Reason of review
Poor customer service

Rural King - Go there all the time

we love going to the rual king in hartland mich. and taking our dog with us the employees are always nice.the prices are good also.
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ID
#1504787 Review #1504787 is a subjective opinion of poster.
Location
Ann Arbor, Michigan
Service
Rural King Customer Care
Reason of review
Good customer service

Rural King - Looks are deceiving!

1.0
Details
Makes no sense that they have designated parking spots for veterans but offer no veterans or military discount. Reaaalllly, they just lost 4 customers. I will never go to this store again. We can park anywhere, a discount thanking our veterans for their sacrifice is what makes sense.
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ID
#1492383 Review #1492383 is a subjective opinion of poster.
Service
Rural King Customer Care
Reason of review
Poor customer service