Product: Rural King Customer Care Clear all filters (105 of 105 reviews match)
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Rural King - They would not help me

1.0
Details
they would not refund me and i did not even get to pick up dog cage so they keep cage and money saying something about a cooperate check frauds is more like what they are and the customer service is so stupide want help or don't no how to my gf had to show one of them how much she old me back they charge me extra when I got something half off Rural King your a dumb *** and your employees are a worser dumb ***
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Review
#1686462 Review #1686462 is a subjective opinion of poster.
Service
Rural King Customer Care
Reason of review
Poor customer service
Loss
$210
Preferred solution
Full refund
Tags
  • Rural King Ripoff

Rural King in New Boston, Ohio - Complaint on service

1.0
Details
No one would answer and i waited at my store to buy a new tractor and the warehouse would not give is what i needed to complete the sale and they were notifed 2 hours before getting there to get paperwork
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Review
#1659355 Review #1659355 is a subjective opinion of poster.
Service
Rural King Customer Care
Cons
  • Corporate customer service rudeness
Reason of review
Poor customer service
Loss
$22000
Preferred solution
Prolly buy a john deere

Rural King - RK Tractor is not worth the hassle

1.3
Details
I have had my rk24 for almost 4 months. Out of those months, the tractor has been down for 32 days. You have to either bring the tractor in for repair or go to store for ordered parts. No drop shipping. I live 4 hours away From the nearest store. It seems like I’m always on the phone with a employee. And 90% of the time. No one from the tractor department is working. Hydraulic lines busting from rubbing, rear end leaking. Locking pins always come off. The worst tractor I have ever been on, stick to kabota , easier to deal with, less breakage. I have already spent $400 dollars just dropping and picking up my tractor 1 time. The spent $4500 on finishing my road and moving dirt to make way for work to be done on my house. Thanks RK for nothing
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Review
#1572968 Review #1572968 is a subjective opinion of poster.
Service
Rural King Customer Care
Cons
  • Products
Reason of review
Bad quality
Loss
$5000
Preferred solution
Price reduction
Tags
  • Rural King Ripoff
  • Rural King Bad Service
  • Rk24
  • Rk Tractor

Rural King in Winston Salem, North Carolina - Property available

5.0
Details
Very courteous and kind. They were very helpful.
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Review
#1663295 Review #1663295 is a subjective opinion of poster.
Service
Rural King Customer Care
Reason of review
Good customer service
3.6
Details
I have been a customer at your Bonita Springs store for Rural King since that time. At first it was fabulous but each trip hasn’t listened to the point that I don’t even want to go anymore. The most recent incident was when I purchased corn for the squirrels which...
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Review
#1520237 Review #1520237 is a subjective opinion of poster.
Service
Rural King Customer Care
Reason of review
Poor customer service
Loss
$50
Preferred solution
Let the company propose a solution

Rural King in Zanesville, Ohio - Making payments

I sat here this morning for 1 hour and 22 minutes on hold with Dhl financial Dead to make an payment on my tractor and this has changed my mind about doing any further business with this company or royal king. My tractor was taken back to the Zanesville store for brake issues on July 26 and still today they have it and I have made two payments on a tractor I cannot use.
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Review
#1655240 Review #1655240 is a subjective opinion of poster.
Service
Rural King Customer Care

Rural King in Carnation, Washington - Never again!

1.0
Details
I ordered 3 pairs of work jeans, they were HUGE but they're just work jeans. Ordered 2 pair for my grandson, same size as his Levi's, paid exorbitant shipping. they're 2 sizes to SMALL! Called to complain and got no where, if I pay to ship them back Rural King will give me credit! It'd cost as much as the jeans to ship back and they won't budge! Buyer BEWARE! NEVER AGAIN!
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Review
#1570250 Review #1570250 is a subjective opinion of poster.
Service
Rural King Customer Care
1.4
Details
I called customer service explaining to them that i am looking for a product (sku40700014) and have been unaboe to find any locally. The very rude lady i spoke with told me that i could get 5 bags from a store that is 3 hours round trip away or 100 bags from a store...
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#1485482 Review #1485482 is a subjective opinion of poster.
Service
Rural King Customer Care
Reason of review
Poor customer service

Rural King - Looks are deceiving!

1.0
Details
Makes no sense that they have designated parking spots for veterans but offer no veterans or military discount. Reaaalllly, they just lost 4 customers. I will never go to this store again. We can park anywhere, a discount thanking our veterans for their sacrifice is what makes sense.
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Review
#1492383 Review #1492383 is a subjective opinion of poster.
Service
Rural King Customer Care
Reason of review
Poor customer service

Contact Rural King Customer Service

Mailing Address:
Rural King
Corporate Office 4216 Dewitt Ave
Mattoon, Illinois 61938
United States
Phone:
(800) 860-8115
All Rural King Contacts

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Rural King reviews

Rural King in Leesburg, Florida - Purchase a firearm

1.7
Details
Went to pick up a layaway firearm was blocked from their system due to someone else having the same name.called corp office spike with mrs Adams who was terribly rude and told me in so mamy words dodnt care if i shopped there.needless to say they have lost a very good customer. And word of mouth is the worst.ill make sure to let everyone i come in contact with how rual king treats its customers!!!! So very disappointed. The smiths
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Review
#1480145 Review #1480145 is a subjective opinion of poster.
Service
Rural King Customer Care
Reason of review
Order processing issue