Product: Rural King Customer Care Clear all filters (99 of 99 reviews match)
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0 comments
3.6
Details
I have been a customer at your Bonita Springs store for Rural King since that time. At first it was fabulous but each trip hasn’t listened to the point that I don’t even want to go anymore. The most recent incident was when I purchased corn for the squirrels which...
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Author
Location
Bonita Springs, Florida
Service
Rural King Customer Care
Reason of review
Poor customer service
Loss
$50
Preferred solution
Let the company propose a solution
Review #1520237 is a subjective opinion of poster.
0 comments
1.4
Details
I called customer service explaining to them that i am looking for a product (sku40700014) and have been unaboe to find any locally. The very rude lady i spoke with told me that i could get 5 bags from a store that is 3 hours round trip away or 100 bags from a store...
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Author
Service
Rural King Customer Care
Reason of review
Poor customer service
Review #1485482 is a subjective opinion of poster.
0 comments

Rural King - Looks are deceiving!

1.0
Details
Makes no sense that they have designated parking spots for veterans but offer no veterans or military discount. Reaaalllly, they just lost 4 customers. I will never go to this store again. We can park anywhere, a discount thanking our veterans for their sacrifice is what makes sense.
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Author
Service
Rural King Customer Care
Reason of review
Poor customer service
Review #1492383 is a subjective opinion of poster.
0 comments

Rural King - Purchase a firearm

1.7
Details
Went to pick up a layaway firearm was blocked from their system due to someone else having the same name.called corp office spike with mrs Adams who was terribly rude and told me in so mamy words dodnt care if i shopped there.needless to say they have lost a very good customer. And word of mouth is the worst.ill make sure to let everyone i come in contact with how rual king treats its customers!!!! So very disappointed. The smiths
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Author
Location
Leesburg, Florida
Service
Rural King Customer Care
Reason of review
Order processing issue
Review #1480145 is a subjective opinion of poster.
0 comments

Rural King - They don't care

1.0
Details
I worked at Rural King in the small engine Department .It didn't take me long to find out that they don't care about the customers at all . They don't want to order parts and they want you to tell the customer it will take 2 to 3 weeks to get parts its a joke. They have had people's stuff there 3 6 or even a year Waring take your stuff somewhere else if you want it fixed
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Author
Service
Rural King Customer Care
Reason of review
Poor customer service
Review #1458472 is a subjective opinion of poster.
0 comments

Rural King - Tired of false information.

3.0
Details
My prob is with the Hamilton Store.#53.They are always out of Equine Fresh Pellets but always are selling out when they finally get some in .Ib've been told on more than one trip to store or on the phone yes we have them and get there and they have none..or they are getting in on Tuesday only to get there and have none..Most employees are rude( not all)..My horse has allergies and that seems to be the only brand she can use..my time is just as valuable as theirs so I should not have to spend my time and gas to make trips across town to be lied too..Very unprofessional...
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Author
Location
Hamilton, Ohio
Service
Rural King Customer Care
Reason of review
Poor customer service
Review #1443922 is a subjective opinion of poster.
0 comments

Rural King - Go there all the time

we love going to the rual king in hartland mich. and taking our dog with us the employees are always nice.the prices are good also.
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Author
Service
Rural King Customer Care
Reason of review
Good customer service
Review #1504787 is a subjective opinion of poster.
0 comments
2.5
Details
I ordered a rifle online on November 26, 2018 during a Black Friday sale and the order was processed. I figured it may take a week at most to receive it but there was a problem with the FFL dealer so we got that cleared up in the first 3 days. Two weeks later they...
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Author
Service
Rural King Customer Care
Cons
  • Two weeks of waiting for nothing
Reason of review
Return, Exchange or Cancellation Policy
Loss
$250
Preferred solution
Let the company propose a solution
Tags
  • Rural King Sales Scam
Review #1420681 is a subjective opinion of poster.
1 comment
1.0
Details
I placed an order on 11/9/18 for oil for a chainsaw, to this day i have not received an email confirmation that it has been shipped and today is 11/16th. I called i believe tuesday of this week and was told glitch in their system they see my order but it was not sent...
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Anonymous
#1598688

Well let’s see how this goes, I called this morning at 720 am their time not on hold as long about 15 minutes and spoke with Ryan who put me on hold to check with his supervis...

Author
Service
Rural King Customer Care
Reason of review
Order processing issue
Review #1402089 is a subjective opinion of poster.
0 comments
1.0
Details
Ordered a gun on 17 NOV 2018, it is now 6 DEC 2018. Cannot get a status of my order since you are put on hold for hours and the online system to inquire about the order does nor come up because the order has been 'processing' the last 2 week. Either total incompetence...
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Author
Service
Rural King Customer Care
Cons
  • Anything about this company
  • Fail to deliver
  • Customer service - very rude
Reason of review
Problem with delivery
Loss
$500
Preferred solution
Deliver product or service ordered
Review #1416412 is a subjective opinion of poster.