Product: Rural King Customer Care Rating: 1 Star Clear all filters (26 of 105 reviews match)
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Rural King - They would not help me

1.0
Details
they would not refund me and i did not even get to pick up dog cage so they keep cage and money saying something about a cooperate check frauds is more like what they are and the customer service is so stupide want help or don't no how to my gf had to show one of them how much she old me back they charge me extra when I got something half off Rural King your a dumb *** and your employees are a worser dumb ***
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Review
#1686462 Review #1686462 is a subjective opinion of poster.
Service
Rural King Customer Care
Reason of review
Poor customer service
Loss
$210
Preferred solution
Full refund
Tags
  • Rural King Ripoff

Rural King in New Boston, Ohio - Complaint on service

1.0
Details
No one would answer and i waited at my store to buy a new tractor and the warehouse would not give is what i needed to complete the sale and they were notifed 2 hours before getting there to get paperwork
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1 comment
Anonymous
#1778106

Buy a John deere or MF

Review
#1659355 Review #1659355 is a subjective opinion of poster.
Service
Rural King Customer Care
Cons
  • Corporate customer service rudeness
Reason of review
Poor customer service
Loss
$22000
Preferred solution
Prolly buy a john deere

Rural King - RK Tractor is not worth the hassle

1.3
Details
I have had my rk24 for almost 4 months. Out of those months, the tractor has been down for 32 days. You have to either bring the tractor in for repair or go to store for ordered parts. No drop shipping. I live 4 hours away From the nearest store. It seems like I’m always on the phone with a employee. And 90% of the time. No one from the tractor department is working. Hydraulic lines busting from rubbing, rear end leaking. Locking pins always come off. The worst tractor I have ever been on, stick to kabota , easier to deal with, less breakage. I have already spent $400 dollars just dropping and picking up my tractor 1 time. The spent $4500 on finishing my road and moving dirt to make way for work to be done on my house. Thanks RK for nothing
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Review
#1572968 Review #1572968 is a subjective opinion of poster.
Service
Rural King Customer Care
Cons
  • Products
Reason of review
Bad quality
Loss
$5000
Preferred solution
Price reduction
Tags
  • Rural King Ripoff
  • Rural King Bad Service
  • Rk24
  • Rk Tractor

Rural King in Carnation, Washington - Never again!

1.0
Details
I ordered 3 pairs of work jeans, they were HUGE but they're just work jeans. Ordered 2 pair for my grandson, same size as his Levi's, paid exorbitant shipping. they're 2 sizes to SMALL! Called to complain and got no where, if I pay to ship them back Rural King will give me credit! It'd cost as much as the jeans to ship back and they won't budge! Buyer BEWARE! NEVER AGAIN!
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Review
#1570250 Review #1570250 is a subjective opinion of poster.
Service
Rural King Customer Care

Rural King - Looks are deceiving!

1.0
Details
Makes no sense that they have designated parking spots for veterans but offer no veterans or military discount. Reaaalllly, they just lost 4 customers. I will never go to this store again. We can park anywhere, a discount thanking our veterans for their sacrifice is what makes sense.
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Review
#1492383 Review #1492383 is a subjective opinion of poster.
Service
Rural King Customer Care
Reason of review
Poor customer service
1.4
Details
I called customer service explaining to them that i am looking for a product (sku40700014) and have been unaboe to find any locally. The very rude lady i spoke with told me that i could get 5 bags from a store that is 3 hours round trip away or 100 bags from a store...
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Review
#1485482 Review #1485482 is a subjective opinion of poster.
Service
Rural King Customer Care
Reason of review
Poor customer service

Rural King - They don't care

1.0
Details
I worked at Rural King in the small engine Department .It didn't take me long to find out that they don't care about the customers at all . They don't want to order parts and they want you to tell the customer it will take 2 to 3 weeks to get parts its a joke. They have had people's stuff there 3 6 or even a year Waring take your stuff somewhere else if you want it fixed
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Review
#1458472 Review #1458472 is a subjective opinion of poster.
Service
Rural King Customer Care
Reason of review
Poor customer service

Rural King in Brentwood, Tennessee - Short of help

1.0
Details
I went in to buy chicken feed, went straight up to get someone to help me in chicken feed, no one came back to help me in the chicken feed
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Review
#1427899 Review #1427899 is a subjective opinion of poster.
Service
Rural King Customer Care
Reason of review
Poor customer service
1.0
Details
Ordered a gun on 17 NOV 2018, it is now 6 DEC 2018. Cannot get a status of my order since you are put on hold for hours and the online system to inquire about the order does nor come up because the order has been 'processing' the last 2 week. Either total incompetence...
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Review
#1416412 Review #1416412 is a subjective opinion of poster.
Service
Rural King Customer Care
Cons
  • Anything about this company
  • Fail to deliver
  • Customer service - very rude
Reason of review
Problem with delivery
Loss
$500
Preferred solution
Deliver product or service ordered

Contact Rural King Customer Service

Website:
www.ruralking.com
Mailing Address:
Corporate Office 4216 Dewitt Ave
Mattoon, Illinois 61938
United States
Phone:
(800) 860-8115
All Rural King Contacts

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Rural King in Ocala, Florida - Warranty dispute. Bad customer service.

1.0
Details
Service at the ocala store Is bad and the boss is to ***
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Review
#1415168 Review #1415168 is a subjective opinion of poster.
Service
Rural King Customer Care
Reason of review
Poor customer service