Product: Rural King Customer Care Rating: 1 Star Clear all filters (22 of 99 reviews match)
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Rural King - Looks are deceiving!

1.0
Details
Makes no sense that they have designated parking spots for veterans but offer no veterans or military discount. Reaaalllly, they just lost 4 customers. I will never go to this store again. We can park anywhere, a discount thanking our veterans for their sacrifice is what makes sense.
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Service
Rural King Customer Care
Reason of review
Poor customer service
Review #1492383 is a subjective opinion of poster.
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1.4
Details
I called customer service explaining to them that i am looking for a product (sku40700014) and have been unaboe to find any locally. The very rude lady i spoke with told me that i could get 5 bags from a store that is 3 hours round trip away or 100 bags from a store...
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Service
Rural King Customer Care
Reason of review
Poor customer service
Review #1485482 is a subjective opinion of poster.
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Rural King - They don't care

1.0
Details
I worked at Rural King in the small engine Department .It didn't take me long to find out that they don't care about the customers at all . They don't want to order parts and they want you to tell the customer it will take 2 to 3 weeks to get parts its a joke. They have had people's stuff there 3 6 or even a year Waring take your stuff somewhere else if you want it fixed
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Service
Rural King Customer Care
Reason of review
Poor customer service
Review #1458472 is a subjective opinion of poster.
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Rural King - Short of help

1.0
Details
I went in to buy chicken feed, went straight up to get someone to help me in chicken feed, no one came back to help me in the chicken feed
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Service
Rural King Customer Care
Reason of review
Poor customer service
Review #1427899 is a subjective opinion of poster.
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1.0
Details
Ordered a gun on 17 NOV 2018, it is now 6 DEC 2018. Cannot get a status of my order since you are put on hold for hours and the online system to inquire about the order does nor come up because the order has been 'processing' the last 2 week. Either total incompetence...
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Author
Service
Rural King Customer Care
Cons
  • Anything about this company
  • Fail to deliver
  • Customer service - very rude
Reason of review
Problem with delivery
Loss
$500
Preferred solution
Deliver product or service ordered
Review #1416412 is a subjective opinion of poster.
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Rural King - Warranty dispute. Bad customer service.

1.0
Details
Service at the ocala store Is bad and the boss is to Bullshit
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Location
Ocala, Florida
Service
Rural King Customer Care
Reason of review
Poor customer service
Review #1415168 is a subjective opinion of poster.
1 comment
1.0
Details
I placed an order on 11/9/18 for oil for a chainsaw, to this day i have not received an email confirmation that it has been shipped and today is 11/16th. I called i believe tuesday of this week and was told glitch in their system they see my order but it was not sent...
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Anonymous
#1598688

Well let’s see how this goes, I called this morning at 720 am their time not on hold as long about 15 minutes and spoke with Ryan who put me on hold to check with his supervis...

Author
Service
Rural King Customer Care
Reason of review
Order processing issue
Review #1402089 is a subjective opinion of poster.
0 comments
1.0
Details
After calling the store I then called Rural King customer service. After a short wait I was connected with someone concerning firearms calling himself David concerning firearms. I Spoke David and let him know about how the Crystal River store had had my order then...
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Author
Service
Rural King Customer Care
Cons
  • Customer service and delivery
Reason of review
Poor customer service
Review #1378393 is a subjective opinion of poster.
0 comments
1.3
Details
We ordered a stock tank, after several weeks we called and asked about it...AGAIN!...after quite some time waiting on the phone we were informed it was there. Now keep in mind that we live 15 miles from there and had waited a L O N G time for this to arrive from...
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Author
Service
Rural King Customer Care
Cons
  • Website nonfunctional
Reason of review
Poor website
Loss
$150
Preferred solution
Let the company propose a solution
Review #1279689 is a subjective opinion of poster.
0 comments

Rural King - Terrible customer service

1.0
Details
Employees could care less about helping you. The customer service at this place is the worst ever. I only go here when I have no other choice.
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Author
Location
Plano, Illinois
Service
Rural King Customer Care
Reason of review
Poor customer service
Review #1254597 is a subjective opinion of poster.