Product: Rural King Customer Care Rating: 4 Stars Clear all filters (7 of 99 reviews match)
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3.6
Details
I have been a customer at your Bonita Springs store for Rural King since that time. At first it was fabulous but each trip hasn’t listened to the point that I don’t even want to go anymore. The most recent incident was when I purchased corn for the squirrels which...
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Author
Location
Bonita Springs, Florida
Service
Rural King Customer Care
Reason of review
Poor customer service
Loss
$50
Preferred solution
Let the company propose a solution
Review #1520237 is a subjective opinion of poster.
0 comments

Rural King - Great products, horrible service.

3.9
Details
Product quality and selection are fantastic, but every employee I've ever dealt with at the Harrisburg, IL location has been incredibly rude and unhelpful. Phone service is even worse, with half hour holds, and four or five employees asking what you need but none actually doing anything helpful at all.
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Author
Location
Harrisburg, Illinois
Service
Rural King Customer Care
Reason of review
Poor customer service
Review #1368309 is a subjective opinion of poster.
0 comments
3.8
Details
It's been well over a month and I requested for a specific model of gloves. When I was in the location the people were little to no help after they saw that the spot was empty but they were still showing some in stock. They were not able to find any more. I was told...
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Author
Location
Hartland, Michigan
Service
Rural King Customer Care
Reason of review
Order processing issue
Review #1277427 is a subjective opinion of poster.
0 comments
3.8
Details
I think that instead of ignoring complaints about customer service CEO or executive should visit Hartland Mi store and try to buy a gun and see what it really is like to be ignored at the counter while employees BS with someone or get ignored then they will know the...
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Author
Service
Rural King Customer Care
Pros
  • Store and checkout staff
Cons
  • Employees of gun barn
Reason of review
Poor customer service
Loss
$200
Preferred solution
Just want the customer service fixed
Review #1213237 is a subjective opinion of poster.
0 comments

Rural King - Employees are rude

3.7
Details
I went to rural king on collinsville road and a lady who always standing in front instead of doing her job making fun of customers and everytime i go in to buy cat food she wants to start trouble with me and the other employees are rude as well
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Author
Service
Rural King Customer Care
Reason of review
Poor customer service
Review #1190851 is a subjective opinion of poster.
0 comments
3.5
Details
Numerous times I have received an email and went online right away to find the Special sale Gun was out of stock, they advertise guns they dont stock.Thats a bad way to lure customers to your website to sell them a more expensive gun, the stores are more money IF they...
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Author
Location
Spring Hill, Florida
Service
Rural King Customer Care
Reason of review
Poor customer service
Review #1008847 is a subjective opinion of poster.
1 comment
4.1
Details
Hello, I'm still waiting for a phone call from your corporate office about the Clarksville Tn store. I have been giving you business since they opened the store there and now I'm being treated badly because my purse looks like a back pack. I will not shop there...
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Anonymous
#1317458

It's stealing and steal

Author
Service
Rural King Customer Care
Reason of review
Poor customer service
Review #921640 is a subjective opinion of poster.