Product: Rural King Customer Care Clear all filters (99 of 99 reviews match)
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Rural King - Never Again

Ordered items online, received via Fedex, poorly packaged and damaged, instead of returning entire order at their cost decided to keep and inform them about one item out of 20 that needed to be replaced or refunded . . . . took over a month just to hear back and then nothing resolved. DO NOT ORDER ONLINE FROM RURAL KING! NEVER AGAIN
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Author
Service
Rural King Customer Care
Reason of review
Poor customer service
Loss
$10
Preferred solution
Full refund
Review #1443213 is a subjective opinion of poster.
1 comment
Today Jan 2 2019 Livia Ferrari bought a 12 gauge on line wanted to pick it up is paid in full store from Morristown TN refused to deliver it for some questions and policies of the R,King/Could you provide a COPY OF YOUR QUESTIONS and who signed for them TO ACT LEGALLY...
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Anonymous
#1634243

RK gun shop in Rural King store in Morristown refuse to sell guns to the LEGAL RESIDENTS ALLIENS against the Law.Could someone TEACH THEM THE LAW they refuse to give their nam...

Author
Service
Rural King Customer Care
Reason of review
Order processing issue
Review #1438898 is a subjective opinion of poster.
0 comments

Rural King - Blown off by person answering phone

I asked them if they had a product. Answer was we did.Dont know if we still do.We are too busy to check for you.i am from out of town and willing to drive to get it.Just look and see .No to busy Shocked
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Author
Service
Rural King Customer Care
Reason of review
Poor customer service
Review #1429043 is a subjective opinion of poster.
0 comments

Rural King - Short of help

1.0
Details
I went in to buy chicken feed, went straight up to get someone to help me in chicken feed, no one came back to help me in the chicken feed
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Author
Service
Rural King Customer Care
Reason of review
Poor customer service
Review #1427899 is a subjective opinion of poster.
0 comments
2.5
Details
I ordered a rifle online on November 26, 2018 during a Black Friday sale and the order was processed. I figured it may take a week at most to receive it but there was a problem with the FFL dealer so we got that cleared up in the first 3 days. Two weeks later they...
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Author
Service
Rural King Customer Care
Cons
  • Two weeks of waiting for nothing
Reason of review
Return, Exchange or Cancellation Policy
Loss
$250
Preferred solution
Let the company propose a solution
Tags
  • Rural King Sales Scam
Review #1420681 is a subjective opinion of poster.
0 comments

Rural King - Terrible

1.5
Details
I was unable to get anyone to answer the phone i tried 4 times with NO success. TERRIBLE customer service. You should be ashamed
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Author
Service
Rural King Customer Care
Cons
  • Customer service
Reason of review
Poor customer service
Review #1418078 is a subjective opinion of poster.
0 comments
1.0
Details
Ordered a gun on 17 NOV 2018, it is now 6 DEC 2018. Cannot get a status of my order since you are put on hold for hours and the online system to inquire about the order does nor come up because the order has been 'processing' the last 2 week. Either total incompetence...
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Author
Service
Rural King Customer Care
Cons
  • Anything about this company
  • Fail to deliver
  • Customer service - very rude
Reason of review
Problem with delivery
Loss
$500
Preferred solution
Deliver product or service ordered
Review #1416412 is a subjective opinion of poster.
0 comments

Rural King - Rk guns dont do it!!!

1.8
Details
First 2/ 5 days. To do order.Then 7/10 days .Then 2 weeks or longer i got fed up with run around.When canceld my order they were nasty.and todate no refund.
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Author
Location
Waverly, Ohio
Service
Rural King Customer Care
Reason of review
Order processing issue
Review #1416410 is a subjective opinion of poster.
0 comments

Rural King - Warranty dispute. Bad customer service.

1.0
Details
Service at the ocala store Is bad and the boss is to Bullshit
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Author
Location
Ocala, Florida
Service
Rural King Customer Care
Reason of review
Poor customer service
Review #1415168 is a subjective opinion of poster.
0 comments
1.6
Details
Why did ya'll cancel my order?It says it was canceled per my request. I did not cancel my order. I really wanted this pair of boots and I thought i could do business with Rural King. I tried several times to talk with someone with no answers given for a reason it was...
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Author
Service
Rural King Customer Care
Cons
  • How management treat customers
Reason of review
Poor customer service
Loss
$75
Preferred solution
Let the company propose a solution
Tags
  • Rural King Ripoff
Review #1412995 is a subjective opinion of poster.