Product: Rural King Customer Care Clear all filters (105 of 105 reviews match)
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1.4
Details
I called customer service explaining to them that i am looking for a product (sku40700014) and have been unaboe to find any locally. The very rude lady i spoke with told me that i could get 5 bags from a store that is 3 hours round trip away or 100 bags from a store...
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Review
#1485482 Review #1485482 is a subjective opinion of poster.
Service
Rural King Customer Care
Reason of review
Poor customer service

Rural King in Leesburg, Florida - Purchase a firearm

1.7
Details
Went to pick up a layaway firearm was blocked from their system due to someone else having the same name.called corp office spike with mrs Adams who was terribly rude and told me in so mamy words dodnt care if i shopped there.needless to say they have lost a very good customer. And word of mouth is the worst.ill make sure to let everyone i come in contact with how rual king treats its customers!!!! So very disappointed. The smiths
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#1480145 Review #1480145 is a subjective opinion of poster.
Service
Rural King Customer Care
Reason of review
Order processing issue
I attempted to purchase a firearm from Rural King that I had previously put on layaway (I have made several purchases from them in the past with out any issue). This time when I filled out the 4473 background check (including my S.S.#) it returned with a concern. I was...
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#1479830 Review #1479830 is a subjective opinion of poster.
Service
Rural King Customer Care
Reason of review
Poor customer service

Rural King - Cat liter ordering

Your elyria store is always out of rural king brand 25 and 40 pound. I tried to call and talk to someone in charge of ordering but no one seems to know who is in charge. So i will not go back to rural king i have a walmart and tractor supplu just down the road
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#1476974 Review #1476974 is a subjective opinion of poster.
Service
Rural King Customer Care
Reason of review
Poor customer service

Rural King - They don't care

1.0
Details
I worked at Rural King in the small engine Department .It didn't take me long to find out that they don't care about the customers at all . They don't want to order parts and they want you to tell the customer it will take 2 to 3 weeks to get parts its a joke. They have had people's stuff there 3 6 or even a year Waring take your stuff somewhere else if you want it fixed
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Review
#1458472 Review #1458472 is a subjective opinion of poster.
Service
Rural King Customer Care
Reason of review
Poor customer service

Rural King in Hamilton, Ohio - Tired of false information.

3.0
Details
My prob is with the Hamilton Store.#53.They are always out of Equine Fresh Pellets but always are selling out when they finally get some in .Ib've been told on more than one trip to store or on the phone yes we have them and get there and they have none..or they are getting in on Tuesday only to get there and have none..Most employees are rude( not all)..My horse has allergies and that seems to be the only brand she can use..my time is just as valuable as theirs so I should not have to spend my time and gas to make trips across town to be lied too..Very unprofessional...
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Review
#1443922 Review #1443922 is a subjective opinion of poster.
Service
Rural King Customer Care
Reason of review
Poor customer service

Rural King - Never Again

Ordered items online, received via Fedex, poorly packaged and damaged, instead of returning entire order at their cost decided to keep and inform them about one item out of 20 that needed to be replaced or refunded . . . . took over a month just to hear back and then nothing resolved. DO NOT ORDER ONLINE FROM RURAL KING! NEVER AGAIN
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#1443213 Review #1443213 is a subjective opinion of poster.
Service
Rural King Customer Care
Reason of review
Poor customer service
Loss
$10
Preferred solution
Full refund
Today Jan 2 2019 Livia Ferrari bought a 12 gauge on line wanted to pick it up is paid in full store from Morristown TN refused to deliver it for some questions and policies of the R,King/Could you provide a COPY OF YOUR QUESTIONS and who signed for them TO ACT LEGALLY...
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1 comment
Anonymous
#1634243

RK gun shop in Rural King store in Morristown refuse to sell guns to the LEGAL RESIDENTS ALLIENS against the Law.Could someone TEACH THEM THE LAW they refuse to give their name refuse to respond to Freedom of Information ACT Request for documents.Complaint sent to ATF Bureau of Alcohol Tobacco Firearms and Explosive The store Manager John and Gun Dealer display hate against Legal Residents in an action call FRAUD inventing laws against Laws.

Review
#1438898 Review #1438898 is a subjective opinion of poster.
Service
Rural King Customer Care
Reason of review
Order processing issue

Rural King in Kissimmee, Florida - Blown off by person answering phone

I asked them if they had a product. Answer was we did.Dont know if we still do.We are too busy to check for you.i am from out of town and willing to drive to get it.Just look and see .No to busy Shocked
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Review
#1429043 Review #1429043 is a subjective opinion of poster.
Service
Rural King Customer Care
Reason of review
Poor customer service

Rural King in Brentwood, Tennessee - Short of help

1.0
Details
I went in to buy chicken feed, went straight up to get someone to help me in chicken feed, no one came back to help me in the chicken feed
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Review
#1427899 Review #1427899 is a subjective opinion of poster.
Service
Rural King Customer Care
Reason of review
Poor customer service