Product: Rural King Customer Care Clear all filters (101 of 101 reviews match)
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Rural King - They don't care

1.0
Details
I worked at Rural King in the small engine Department .It didn't take me long to find out that they don't care about the customers at all . They don't want to order parts and they want you to tell the customer it will take 2 to 3 weeks to get parts its a joke. They have had people's stuff there 3 6 or even a year Waring take your stuff somewhere else if you want it fixed
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Review
#1458472 Review #1458472 is a subjective opinion of poster.
Service
Rural King Customer Care
Reason of review
Poor customer service

Rural King - Tired of false information.

3.0
Details
My prob is with the Hamilton Store.#53.They are always out of Equine Fresh Pellets but always are selling out when they finally get some in .Ib've been told on more than one trip to store or on the phone yes we have them and get there and they have none..or they are getting in on Tuesday only to get there and have none..Most employees are rude( not all)..My horse has allergies and that seems to be the only brand she can use..my time is just as valuable as theirs so I should not have to spend my time and gas to make trips across town to be lied too..Very unprofessional...
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Review
#1443922 Review #1443922 is a subjective opinion of poster.
Service
Rural King Customer Care
Reason of review
Poor customer service

Rural King - Never Again

Ordered items online, received via Fedex, poorly packaged and damaged, instead of returning entire order at their cost decided to keep and inform them about one item out of 20 that needed to be replaced or refunded . . . . took over a month just to hear back and then nothing resolved. DO NOT ORDER ONLINE FROM RURAL KING! NEVER AGAIN
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Review
#1443213 Review #1443213 is a subjective opinion of poster.
Service
Rural King Customer Care
Reason of review
Poor customer service
Loss
$10
Preferred solution
Full refund
Today Jan 2 2019 Livia Ferrari bought a 12 gauge on line wanted to pick it up is paid in full store from Morristown TN refused to deliver it for some questions and policies of the R,King/Could you provide a COPY OF YOUR QUESTIONS and who signed for them TO ACT LEGALLY...
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1 comment
Anonymous
#1634243

RK gun shop in Rural King store in Morristown refuse to sell guns to the LEGAL RESIDENTS ALLIENS against the Law.Could someone TEACH THEM THE LAW they refuse to give their nam...

Review
#1438898 Review #1438898 is a subjective opinion of poster.
Service
Rural King Customer Care
Reason of review
Order processing issue

Rural King - Blown off by person answering phone

I asked them if they had a product. Answer was we did.Dont know if we still do.We are too busy to check for you.i am from out of town and willing to drive to get it.Just look and see .No to busy Shocked
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Review
#1429043 Review #1429043 is a subjective opinion of poster.
Service
Rural King Customer Care
Reason of review
Poor customer service

Rural King - Short of help

1.0
Details
I went in to buy chicken feed, went straight up to get someone to help me in chicken feed, no one came back to help me in the chicken feed
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Review
#1427899 Review #1427899 is a subjective opinion of poster.
Service
Rural King Customer Care
Reason of review
Poor customer service
2.5
Details
I ordered a rifle online on November 26, 2018 during a Black Friday sale and the order was processed. I figured it may take a week at most to receive it but there was a problem with the FFL dealer so we got that cleared up in the first 3 days. Two weeks later they...
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Review
#1420681 Review #1420681 is a subjective opinion of poster.
Service
Rural King Customer Care
Cons
  • Two weeks of waiting for nothing
Reason of review
Return, Exchange or Cancellation Policy
Loss
$250
Preferred solution
Let the company propose a solution
Tags
  • Rural King Sales Scam

Rural King - Terrible

1.5
Details
I was unable to get anyone to answer the phone i tried 4 times with NO success. TERRIBLE customer service. You should be ashamed
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Review
#1418078 Review #1418078 is a subjective opinion of poster.
Service
Rural King Customer Care
Cons
  • Customer service
Reason of review
Poor customer service
1.0
Details
Ordered a gun on 17 NOV 2018, it is now 6 DEC 2018. Cannot get a status of my order since you are put on hold for hours and the online system to inquire about the order does nor come up because the order has been 'processing' the last 2 week. Either total incompetence...
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Review
#1416412 Review #1416412 is a subjective opinion of poster.
Service
Rural King Customer Care
Cons
  • Fail to deliver
  • Anything about this company
  • Customer service - very rude
Reason of review
Problem with delivery
Loss
$500
Preferred solution
Deliver product or service ordered

Rural King - Rk guns dont do it!!!

1.8
Details
First 2/ 5 days. To do order.Then 7/10 days .Then 2 weeks or longer i got fed up with run around.When canceld my order they were nasty.and todate no refund.
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Review
#1416410 Review #1416410 is a subjective opinion of poster.
Service
Rural King Customer Care
Reason of review
Order processing issue