Product: Rural King Customer Care Rating: 2 Stars Clear all filters (15 of 105 reviews match)
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Rural King - Rediculious!

1.6
Details
I placed an order for my dogs shots. Never got a tracking order. I have been calling for a week now to find out why and the hold times they claim is going to be 10 min or what ever they say and it turns out to be longer and the times do go up.
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Review
#1167037 Review #1167037 is a subjective opinion of poster.
Service
Rural King Customer Care
Reason of review
Order processing issue
1.7
Details
Excuse me?? Rural King and Bob just missed out on a sale of over $1000. This happend before Hurricane Irma even hit Florida and it was around 455pm on a Thursday. I will never go back to Rural King anymore. Bring back the other guy that worked back there before Bob,...
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Review
#1138993 Review #1138993 is a subjective opinion of poster.
Service
Rural King Customer Care
Reason of review
Poor customer service

Rural King - Bad service

1.6
Details
Called to asked an update on my order and the lady that answered the phone answered with "ya what do you want" I said excuse me she said "I'm to busy to deal with dumb questions" worst service ever and will never do business with them again!
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Review
#1123919 Review #1123919 is a subjective opinion of poster.
Service
Rural King Customer Care
Reason of review
Poor customer service

Rural King Customer Care Review

2.2
Details
I was at the counter to purchase 100.00 plus in dog foods and supplies but Janice at desk couldn't bother to look up and speak to me. It's ok lots of stores sell dog food and supplies in marion ill
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Review
#847466 Review #847466 is a subjective opinion of poster.
Service
Rural King Customer Care
Reason of review
Poor customer service
1.5
Details
does anybody wonder as to why rural king has not resolved any of the complaints on this and other websites, it really makes me wonder after I sent several e-mails to customer service and the owner ceo alex Melvin as to why none of these complaints or reviews has...
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8 comments
Anonymous
#1317478

Probably because no one cares about whiny people like you, when the company makes over a million dollars just in one store a month. :)

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Review
#791518 Review #791518 is a subjective opinion of poster.
Service
Rural King Customer Care
Pros
  • Most employees
Cons
  • How management treats employees
  • How they handle complaints
  • Management
Reason of review
Poor customer service
Loss
$100
Preferred solution
company needs to resolve complaints