I love the store, their products, and the employees. However, the gun barn has some serious room for improvement.
To small, and not enough staff. I've waited up to 1/2 hour to be waited on. The on-line store has the same problem. It takes a week to process/ ship your order.
This is not acceptable from a customer point of view. When I called the on-line gun store. The reps were not sensitive or open to suggestions or hearing my concerns.
Rural King needs more staff. eBay and Amazon has figured this out, Rutal King needs to before it cripples their business.
Product or Service Mentioned: Rural King Customer Care.
Reason of review: Poor customer service.
Store Location: Homosassa, Florida