We started feeding Good Friends crunchy bites brand dog food made exclusively for R/K by Cargill about a year ago. The stuff is 18% protein, 6% fat branded as a maintenance feed.
Thought it would be ok for our 12 Y/O lab and 6 Y/O aussis mix as they are active but also couch potatoes. I noticed they slowly began loosing weight, then last summer they began shedding and becoming more lazy. Our vet was not to concerned but did ask some questions about habit and feed. Made me think?
We went to the local TSC store got a bag of 26% protein 18% fat Sporttex feed within 4 days the dogs stopped shedding and scratching, three weeks in they both are gaining weight and a lot more active.
I contacted R/K customer service they told me to contact Cargill and nothing they would do. If your feeding this Good Friends dog food from Rural King watch your dogs, they deserve better.
Product or Service Mentioned: Rural King Crunchy Bites Dog Food.
Reason of review: Poor customer service.
Monetary Loss: $50.
Preferred solution: Let the company propose a solution.
Rural King Pros: Have always enjoyed rural king store shopping.
Rural King Cons: Way the dog food issue was handled.