I like to shop online! Unfortunately, given Rural King dotcom's lack of customer service, perhaps I should have bought direct from China! WTF
I did MY part! Paid several hundred dollars over a week ago for an in-stock item..
The number they gave me didn't track anything. So a week later I email and ask them where my order is and get an automated response with a BS Fedex tracking number stating "Your item has shipped". FedEX disagrees..
The tracking number they gave me today, a week after ordering is not valid. I have a class of students waiting on the item. FedEx says that a label for the item was indeed printed today but they have not received the pkg from Rural King.
I asked Rural King why, have gotten no response, still can't track package and FedEx still doesn't have it. End of workday, weekend is here and I am pissed. No response to my further inquiries still. I'm done being cordial.
Bad customer service results in bad feedback. I should have heeded all the *** reviews for Rural King online but I'm a sucker for free shipping. This company lied right to my face this morning. Apparently, my contentment is not important to this company which so readily took my money. Therefore, I will blanket the internet with disgusted reviews until said issue is resolved. I HATE BAD BUSINESS.
This Company doesn't give a s@*+ about you, shop elsewhere.
Monetary Loss: $330.