Rural King - Manager Review from Point Pleasant, West Virginia

They hoire kids straight out of high school that have no knowledge of policies and don't warn them when there job is in jeopardy then fire them after the fact. Gallipoli's, Ohio does that. The store manager is a ***!
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1 comment
Anonymous
#1093918

I agree with you 100% the store management is a ***** most of them are rejects from other companies that couldn't do their job before so rural king hires them and they are still failing !!!! you shouldn't expect the management to explain the company policy to the new hires when most of them don't know it theirself , most of the management just runs a-muck in the stores and they do whatever they want and play favorites and there is very little or none accountability on the management side of things when something goes wrong , the best thing you can do is tell your friends and they can tell their friends and so -on to not work for rural king and don't buy anything from them period !!!!

ID
#765477 Review #765477 is a subjective opinion of poster.
Location
Point Pleasant, West Virginia
Service
Rural King Manager
Reason of review
Poor customer service
4.7
Details
I asked our Rural King manager about why the popcorn is soooo greasy now. My cats & I loved the stuff. A few ago, I bought our usual big bag of popcorn. I noticed the cats walked away. I heated some for me & thought yuck! Please go back to old way of popping your corn....
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3 comments
Anonymous
#1125555

This is a corporate thing. They want all popcorn made with 2-3 pumps of canola oil, instead of 1 like it should be. Apparently they think the popcorn being all yellow is more aesthetically pleasing, but they don't eat it, so they don't know it tastes horrible.

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ID
#764434 Review #764434 is a subjective opinion of poster.
Location
Altamont, Illinois
Service
Rural King Manager
Reason of review
Poor customer service
1.7
Details
Xenia rural king is the worst store ever the store manager joy dont care about her customers and it seems cant mange or keep good employees they had a new asst manager male dont rember his name but he was a good guy and seemed to always go out of his way to help others...
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4 comments
Anonymous
#1117472

It is not the company or MOST of the people at the Xenia,Ohio store. Its the store manager.

She does not care about her customers or employees. She talks behind peoples backs and back stabs everyone.

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ID
#751901 Review #751901 is a subjective opinion of poster.
Location
Fairborn, Ohio
Service
Rural King Manager
Reason of review
Poor customer service
Yesterday, my granddaughter decided to stop at Rural King in Crystal River and as we were entering the store a man with a dog on a leash were leaving. My granddaughter is autistic and has a fear of dogs which makes shopping in our area a real challenge as many stores...
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93 comments
Anonymous
#1836110

Get over yourself.

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ID
#746578 Review #746578 is a subjective opinion of poster.
Location
Crystal River, Florida
Service
Rural King Manager
Cons
  • Lack of empathy from manager
  • Store policy of permitting dogs
Reason of review
Store Policy
Preferred solution
Let the company propose a solution
3.4
Details
Was in the Effingham, IL store a few times and let me just say the way the store manager treats her cashiers is mind blowing. In all honesty I would never work for someone like her. Two of which their names are Heather and Tommy when I have been in there witnessing it....
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1 comment
Anonymous
#1080952

Curious what was Mgrs name

ID
#742236 Review #742236 is a subjective opinion of poster.
Location
Mahomet, Illinois
Service
Rural King Manager
1.0
Details
The Clarksville TN store regularly violates ADA standards and practices by refusing the use of both doors at this store. The storefront doors are in very poor repair, difficult to open, and now there is a young man insisting you take the long way around through the...
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2 comments
Anonymous
#1070324

I seriously hope that rural king gets cited by the government and sued for this, there's no excuse for any company to create such a hazzard for any customer disabled or not !!!!!

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ID
#737544 Review #737544 is a subjective opinion of poster.
Location
Clarksville, Tennessee
Service
Rural King Manager
Reason of review
Poor customer service

Rural King - Management

I worked for rural king for over a year. The store manager was great and 3 of the 4 assistants were great . The office manager was a liar and a thief she talked to people like they were dirt. If money was found in the store and nobody called to claim it she took it. She would show up when she wanted and leave when she wanted. She would tell people it was cause she was friends with the owner and she had been there for so long. She didn't do her job and never came out to help when we'd get busy and needed help. I was glad to leave cause of her, people like that shouldn't have access to anybody's information.
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ID
#736463 Review #736463 is a subjective opinion of poster.
Location
Redmond, Washington
Service
Rural King Manager
Cons
  • Very rude
  • Quality of employees
  • Management
Reason of review
Poor customer service
My lay-a-way, that was my Pappy's gift was put back on the floor and I was NOT called! Rural King's policy is to call the customer before cancelling the lay-a-way, and in my case it was not done. To make matter's even worse they're not to good at getting this cuddler...
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ID
#698787 Review #698787 is a subjective opinion of poster.
Location
Connellsville, Pennsylvania
Service
Rural King Manager
Reason of review
Poor customer service
1.2
Details
The two managers named Matt and Kary are super rude. Manager Matt would rather be on his phone instead of pay attention to his customers! Rural king needs to look at there hiring of managers and I will never take another one of my small engine equipment there again....
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2 comments
Anonymous
#1047056

what sore is this about ? have the same issue at the new Philadelphia ohio store #68 managers always on the phone instead of doing their job the repair shop there is a joke also the mechanics have hardly any tools to work with that's why very few thing get fixed the shop was a very poor setup and the labor rate is crazy I wont let them repair nothing of mine !!!!!!!

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ID
#696124 Review #696124 is a subjective opinion of poster.
Location
Riverwoods, Illinois
Service
Rural King Manager
Reason of review
Poor customer service
I am a current associate in the newly opened Parkersburg, West Virginia store. I have never seen a store so quick to judge or so poorly ran. The only person who efficiently seems to run this place is Brad Wadell. There have been only two other managers who I have seen...
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ID
#688710 Review #688710 is a subjective opinion of poster.
Location
Marietta, Ohio
Service
Rural King Manager

Rural King Manager Review

I was in the Connellsville store and the racist remarks coming out of this employees mouth was terrible bad thing I seen her all chummy with a female manager .
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ID
#686678 Review #686678 is a subjective opinion of poster.
Location
Connellsville, Pennsylvania
Service
Rural King Manager
Reason of review
Poor customer service
I have put this on facebook, how you hire people and fire them because three to four people in their drawer when they are cashiers. This is not a good job to work for. Very unfair. Then the manager Sam at store 46 sleeps in back office. Then when power goes out you...
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ID
#683216 Review #683216 is a subjective opinion of poster.
Location
Saint Louis, Missouri
Service
Rural King Manager
Cons
  • Untrained check out
  • Quality of employees
  • Management
Reason of review
Bad management!!!!!!!!!!!!!!!!!!

Rural King - Manager Review from Fairborn, Ohio

Bad management skills when your talking bad about another employee and calling them bad names and having no care in the world that the store manager has let that store go down hill and corporate keeps them around I am upset on how xenia ohio store has went down hill since a year ago and how today your manager was calling another manager bad names behind there back yet loud enough for customers to hear her if you want my opinion get rid of your negative managers and maybe so many people would not be quitting your store and the moral would be better and the same faces would be at your store instead of new ones weekly
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3 comments
Anonymous
#1017975

Rural king has taken away military and senior citizens discounts from all the stores. It's bad enough to not support our veterans but they also don't care about the people that have spent money in there stores their whole life.

What a shame!!!!

Call rural king to complain at 1 (800) 860-8115. If you say nothing they think nothing is wrong.....

Anonymous
#1016589

I am a regular customer and I have noticed the Xenia store slipping recently. Low on staff and little interest in helping customers.

I recently had to go all of the way back to the customer desk to have someone paged to assist me in the rear of the store. Could not find anyone who worked there. Obvious there is an employee moral problem. Also recently one check out lane open with a long line and customer service was working with a customer.

Employees walking around but evidently not qualified to run a cash register.

One customer walked out in disgust and left his items behind. I agree the store is slowly going down hill.

Anonymous
#1016278

That's all rural kings I think

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ID
#677968 Review #677968 is a subjective opinion of poster.
Location
Fairborn, Ohio
Service
Rural King Manager
Reason of review
Poor customer service
1.0
Details
Poor company, obviously won't hire above a certain age. yet relies on an older customer base. I applied twice, was promised a second interview with the manager at a hiring open house for a new store. The manager was going to call as soon as he returned from...
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2 comments
Anonymous
#1085600

You didn't say how old you are, I was in there this week, I saw at least three employees over sixty years old.

One may be close to seventy.

I don't know why you weren't called, perhaps you should check with them again? Maybe they couldn't get through to you?

Good luck!

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ID
#647935 Review #647935 is a subjective opinion of poster.
Location
Bedford, Indiana
Service
Rural King Manager
Cons
  • How management treats employees
  • Management
Reason of review
Age Discrimination pratices

Rural King - Manager Review from Blanchester, Ohio

1.0
Details
I go to rural king in st clairsville twice a week and there is a new man in a black shirt thats been there so i take it hes a manager i asked a employee his name and she said andrew he is very rude and gets very mouthy with the employees... i would never work under someone like him
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2 comments
Anonymous
#1107231

rural king in any state is a joke. all managers are *** they break laws, flirt with young girls, store use items then give them to favorite employee.

they lie about employees and fire everyone at or getting close to retirement age!

worst company to work for and even worse customer service! there is a special place in *** for rural king!

Anonymous
#1107280
@PissedConsumer1107231

in response to #1107231 I agree with you 100%

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ID
#646974 Review #646974 is a subjective opinion of poster.
Location
Blanchester, Ohio
Service
Rural King Manager
Reason of review
Poor customer service