Product: Rural King Manager Clear all filters (99 of 99 reviews match)
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4.3
Details
Was at the newly opened Front Royal, VA store and redneck Walmart it is. The customer service manager was barking at a fellow worker, while he was pretty much doing nothing. I actually brought it to his attention that he needed to learn how to talk to his cashiers...
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1 comment
Anonymous
#1298053

poor management their employees at this store some of the employees are rude and talk about their coworkers to total strangers

Review
#1004608 Review #1004608 is a subjective opinion of poster.
Service
Rural King Manager
Reason of review
Poor customer service
2.1
Details
I've went to rural king in Farmington numerous times I like shopping there the associates are friendly an some are helpful, but it seems everytime I'm there this particular assistant manager is there too, I recently found out her name is Kyle she is very rude and...
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Review
#999550 Review #999550 is a subjective opinion of poster.
Service
Rural King Manager
Reason of review
Poor customer service
2.5
Details
I put in an application for part time in the Gun department, there are ads everywhere in the store. I had my back ground check run, I was told to call on Friday October the 21 to see if it had came in. I called three times was put on hold and no one picked up. I called...
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Review
#943450 Review #943450 is a subjective opinion of poster.
Service
Rural King Manager
Cons
  • Corporate customer service rudeness
  • Lack of empathy from manager
Reason of review
Poor customer service
Preferred solution
Get new managers.
Tags
  • management

Rural King Manager Review

4.3
Details
I don't understand why these same 2 managers are there. Every time I go in the terre haute store they are there and all they do is talk *** towards customers and the employees. I don't see how some of the employees have put up with it as long as they have.
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Review
#936270 Review #936270 is a subjective opinion of poster.
Service
Rural King Manager
Reason of review
Poor customer service
They had NO CLUE that Rural King has a website called rkguns that you can order from and have guns shipped to the store. The manager "Ron" is an uncompromising imbecile that doesn't understand much at retail. They had one display left of a Ruger 1911. The gun had very...
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Review
#922769 Review #922769 is a subjective opinion of poster.
Service
Rural King Manager
Reason of review
Poor customer service
ONE MANAGER ELINORE...AT MONTICELLO INDIANA #27 RURAL KING.....NEEDS TO BE INVESTAGED....SHE IS RUDE, TO HELP, SHOUTS ORDERS, SAYS YOU WILL DO THIS OR CAN'T LEAVE...THINKS SHE IS GOD OR SOMETHING....SO MANY GOOD WORKERS HAVE QUIT BECAUSE OF HER....DON'T YOU ALL...
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1 comment
Anonymous
#1199343

the corporate office probably wont care but I would report this to alex Melvin he is the ceo of rural king you can contact at aMelvin @ruralking.com , generally a manager who acts like that is also a threat to customers to and should be reported but its very rare that management at rural king will be held accountable for their actions even if they do something illegal !!! !! !

Review
#900500 Review #900500 is a subjective opinion of poster.
Service
Rural King Manager
Cons
  • Management
Reason of review
Poor customer service
Preferred solution
get rid of bad penny........ELINORE
There's a manager by the name Rick at the Waverly, Ohio store and every time I've been in that store which is often he's never doing anything other then rippen into the other employees like they are a lower form of life then he is or something and he does it right in...
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1 comment
Anonymous
#1197652

this is the type of managers this company ( rural king ) hires, most of them are rejects and poorly trained and act like a 3 year olds and unable to do their job and have big e-go's and act like bullies to the employees and customers for the most part they don't know how to treat customers or employees which probably explains the ultra-high turnover of employees and that's exactly why I would not recommend anybody work or shop at rural king, this company is looking for trouble and hopefully will go out of business

Review
#898593 Review #898593 is a subjective opinion of poster.
Service
Rural King Manager
Reason of review
Poor customer service
4.1
Details
I can not understand why would a manager yell at workers treat them bad to do this in front of custermers what kind of person that is in charge of such a so called famiely store be alowed to do this i felt so sorry for them and he said so many bad words and when...
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1 comment
Anonymous
#1195994

incidents like that happens at all of the rural king stores not just the #88 store the managers are mostly untrained rejects and for the most part are not held accountable for their actions , the corporate management it's worse and is mostly dumbfounded, clueless and rarely hold store management accountable for anything even if they do something illegal

Review
#891039 Review #891039 is a subjective opinion of poster.
Service
Rural King Manager
Pros
  • Assistant managers nice to talk to
  • Sales people and mechanic
  • Clean
Cons
  • Some prices on clothing to high
  • To many sad faces on workers
  • Manager
Reason of review
manager
I had an experice,at your Circleville ,Ohio store this morning. We live over an hour from your store & my husband has started chickens & we went Sun.17th,2016 to lay a coop away & did w/Mike , we thought . I went today on Tues. 19th I paid on credit card for the...
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Review
#832749 Review #832749 is a subjective opinion of poster.
Service
Rural King Manager
Reason of review
Poor customer service
2.5
Details
I would not purchase a gun from Rural King. They sold me a rifle describing it as having RF85 treatment. When I got home and discovered it did not have that treatment they refused to do a refund because in their words all sales are final. This was 20 hours after the...
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1 comment
Anonymous
#1141193

Yeah typically when you buy a firearm you should be aloud to hold it and check it out otherwise I would never buy it if I wasn't aloud to inspect it first. If they didn't allow you to inspect it before you walked out of the store with it and they are misrepresenting what they are trying to sell this is bad business practice they might be around now in the short run but they will lose in the long run with this business practice.

Once their is more competition and people begin to realize they can get the same product cheaper elsewhere with better customer service their sales margins will eventually suffer and they won't be in business long if they aren't proactive in correcting their customer service mistakes. You would be surprised the lengths that people are willing to go to in order to get a better deal or get better service elsewhere it will affect them and their not good at business management if they allow a misrepresentation of products to be advertised. In the issue of the firearm they should've not aloud you to leave the store without inspecting it and you signing off on the inspection that it is what you order. In defense of a business there is a liability issue in buying a firearm and then allowing it to be returned to the store for resale due to tamping or use of the product with a malfunction, also most likely even if you didn't shoot it, it would be classified as used and they would most likely not stand to gain enough of a profit margin and actually have a loss by accepting it back and then returning your money it sounds really bad but it is all about liability and profit.

There is only money in the gun business for antique collectors or shop owners, most guns now a days are like cars they're made to function better but the materials they are made with are cheaper therefore they depreciate in value more.

Gander mountain is one store that has a bad practice of attempting to give customers under fair market value for good and excellent condition firearms and then trying to turn around and expect customers to buy them for brand new prices. Hold onto your guns and ammo trust me you'll be glad you did someday.

Aaron L.

Review
#818692 Review #818692 is a subjective opinion of poster.
Service
Rural King Manager
Pros
  • Salesman
  • Store manger
  • Store manager
Cons
  • This experience
  • Return policy on a rural king error
  • Corporate customer service rudeness
Reason of review
Not as described/ advertised
Loss
$575
Preferred solution
Full refund
Tags
  • Bad corporate policy
  • Mis-represented