Rural King - Management

2.7
Details
I don't dare use my name cause I will get fired for saying this. The store manager Joy, spies and talks behind the back of her employees. She lets people go smoke but if you don't smoke and are caught not doing something for two or three minutes she gets on you. I know of a employee who was injured at work and when he returned he was wrote up for getting hurt. I know of other employees who were wrote up for talking too much, spending too much time with customers. She does not care about her people that is why she can not keep people working there. She is one of the rudest people I have every known
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ID
#797205 Review #797205 is a subjective opinion of poster.
Location
Xenia, Ohio
Service
Rural King Manager
Pros
  • Most employees
Cons
  • Lack of empathy from manager
  • Management
Reason of review
Bad quality

Rural King - Manager Review from Greenwood, Missouri

Worked at Rural King for a long time. Management was good in the beginning and now with the exception of one assistant it's horrible. The main manager at the store I worked for speaks horribly about his employees and does nothing but sit in the office all day. The office manager is rude and lazy. Corporate does not care about their employees and the pay is horrible!
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1 comment
Anonymous
#1091693

i agree with you 100% not only do they down grade the employees and customers they also do play favorites and bend the rules for certain people and the management cant even follow company policy half the time and store management just does whatever it wants and there's very little accountability

ID
#765627 Review #765627 is a subjective opinion of poster.
Location
Greenwood, Missouri
Service
Rural King Manager

Rural King - Manager Review from Point Pleasant, West Virginia

They hoire kids straight out of high school that have no knowledge of policies and don't warn them when there job is in jeopardy then fire them after the fact. Gallipoli's, Ohio does that. The store manager is a ***!
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1 comment
Anonymous
#1093918

I agree with you 100% the store management is a ***** most of them are rejects from other companies that couldn't do their job before so rural king hires them and they are still failing !!!! you shouldn't expect the management to explain the company policy to the new hires when most of them don't know it theirself , most of the management just runs a-muck in the stores and they do whatever they want and play favorites and there is very little or none accountability on the management side of things when something goes wrong , the best thing you can do is tell your friends and they can tell their friends and so -on to not work for rural king and don't buy anything from them period !!!!

ID
#765477 Review #765477 is a subjective opinion of poster.
Location
Point Pleasant, West Virginia
Service
Rural King Manager
Reason of review
Poor customer service
4.7
Details
I asked our Rural King manager about why the popcorn is soooo greasy now. My cats & I loved the stuff. A few ago, I bought our usual big bag of popcorn. I noticed the cats walked away. I heated some for me & thought yuck! Please go back to old way of popping your corn....
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3 comments
Anonymous
#1125555

This is a corporate thing. They want all popcorn made with 2-3 pumps of canola oil, instead of 1 like it should be. Apparently they think the popcorn being all yellow is more aesthetically pleasing, but they don't eat it, so they don't know it tastes horrible.

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ID
#764434 Review #764434 is a subjective opinion of poster.
Location
Altamont, Illinois
Service
Rural King Manager
Reason of review
Poor customer service
1.7
Details
Xenia rural king is the worst store ever the store manager joy dont care about her customers and it seems cant mange or keep good employees they had a new asst manager male dont rember his name but he was a good guy and seemed to always go out of his way to help others...
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4 comments
Anonymous
#1117472

It is not the company or MOST of the people at the Xenia,Ohio store. Its the store manager.

She does not care about her customers or employees. She talks behind peoples backs and back stabs everyone.

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ID
#751901 Review #751901 is a subjective opinion of poster.
Location
Fairborn, Ohio
Service
Rural King Manager
Reason of review
Poor customer service
Yesterday, my granddaughter decided to stop at Rural King in Crystal River and as we were entering the store a man with a dog on a leash were leaving. My granddaughter is autistic and has a fear of dogs which makes shopping in our area a real challenge as many stores...
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97 comments
Anonymous
#1920502

Hey dog hater. Stay at home and go *** yourself while you are at it.

I have an autistic kid. You know what she has learned her entire life?

And is a better person for it. The world does not revolve around you.

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ID
#746578 Review #746578 is a subjective opinion of poster.
Location
Crystal River, Florida
Service
Rural King Manager
Cons
  • Lack of empathy from manager
  • Store policy of permitting dogs
Reason of review
Store Policy
Preferred solution
Let the company propose a solution

Rural King - Manager Review from Mahomet, Illinois

3.4
Details
Was in the Effingham, IL store a few times and let me just say the way the store manager treats her cashiers is mind blowing. In all honesty I would never work for someone like her. Two of which their names are Heather and Tommy when I have been in there witnessing it. I think Rural King really needs to take a look at the bigger picture on how managers treat people. And they wonder why they have to hire all the time.
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1 comment
Anonymous
#1080952

Curious what was Mgrs name

ID
#742236 Review #742236 is a subjective opinion of poster.
Location
Mahomet, Illinois
Service
Rural King Manager

ADA Violations at Rural King

1.0
Details
The Clarksville TN store regularly violates ADA standards and practices by refusing the use of both doors at this store. The storefront doors are in very poor repair, difficult to open, and now there is a young man insisting you take the long way around through the entranceway. In addition, especially during the holiday season, they frequently jam aisles so full of unstable goods that it is very difficult to navigate through the store and on at least two occasions I have witnessed large bags of seeds improperly stacked and leaning, with the result of them falling into the walk ways, risking serious injury to the customers. As a side note, I have recently noticed a rather large increase in new faces, most of which were very unfriendly and would not help when called upon. It appears that the Regional Manager has not been in the store is some time, or may not be interested in what is going on there. These issues were reported to the store manager with no result and the last time I was told "if you don't like it, go shop elsewhere". I have submitted this to the TN State Attorney for investigation and hope others will issue their complaints as well.
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2 comments
Anonymous
#1070324

I seriously hope that rural king gets cited by the government and sued for this, there's no excuse for any company to create such a hazzard for any customer disabled or not !!!!!

Anonymous
#1068091

ALOT OF US HAVE AND WE NEED TO STAND TOGETHER AGAINST SUCH A RUTHLESS COMPANY! THEY CARE LESS ABOUT EMPLOYEES, LONG RUNNING EMPLOYEES!

THEY WILL BREAK EVERY RULE TO GET WHAT THEY WANT AND THEY DONT CARE WHO GETS HURT!

TRUTH IS NOT IN THE CARDS AT RURAL KING. THEY DESTROY LIVES!

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ID
#737544 Review #737544 is a subjective opinion of poster.
Location
Clarksville, Tennessee
Service
Rural King Manager
Reason of review
Poor customer service

Rural King - Management

I worked for rural king for over a year. The store manager was great and 3 of the 4 assistants were great . The office manager was a liar and a thief she talked to people like they were dirt. If money was found in the store and nobody called to claim it she took it. She would show up when she wanted and leave when she wanted. She would tell people it was cause she was friends with the owner and she had been there for so long. She didn't do her job and never came out to help when we'd get busy and needed help. I was glad to leave cause of her, people like that shouldn't have access to anybody's information.
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ID
#736463 Review #736463 is a subjective opinion of poster.
Location
Redmond, Washington
Service
Rural King Manager
Cons
  • Very rude
  • Quality of employees
  • Management
Reason of review
Poor customer service
My lay-a-way, that was my Pappy's gift was put back on the floor and I was NOT called! Rural King's policy is to call the customer before cancelling the lay-a-way, and in my case it was not done. To make matter's even worse they're not to good at getting this cuddler...
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ID
#698787 Review #698787 is a subjective opinion of poster.
Location
Connellsville, Pennsylvania
Service
Rural King Manager
Reason of review
Poor customer service

Rural King - Manager Review from Riverwoods, Illinois

1.2
Details
The two managers named Matt and Kary are super rude. Manager Matt would rather be on his phone instead of pay attention to his customers! Rural king needs to look at there hiring of managers and I will never take another one of my small engine equipment there again. Haven't fixed any of things that I have taken in there before. RURAL KING IS JOKE!!!
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2 comments
Anonymous
#1047056

what sore is this about ? have the same issue at the new Philadelphia ohio store #68 managers always on the phone instead of doing their job the repair shop there is a joke also the mechanics have hardly any tools to work with that's why very few thing get fixed the shop was a very poor setup and the labor rate is crazy I wont let them repair nothing of mine !!!!!!!

Anonymous
#1047794
@PissedConsumer1047056

Columbus,Indiana store #32

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ID
#696124 Review #696124 is a subjective opinion of poster.
Location
Riverwoods, Illinois
Service
Rural King Manager
Reason of review
Poor customer service

Rural King - Parkersburg, West Virginia Management

I am a current associate in the newly opened Parkersburg, West Virginia store. I have never seen a store so quick to judge or so poorly ran. The only person who efficiently seems to run this place is Brad Wadell. There have been only two other managers who I have seen before him who have any wits about them to manage a store. That was the manager Jon who I found to be polite and courteous and very well attentive to associate neeeds and Alisha who seemed the same. The co-manager, Ashley who they now have I find down right appalling. She is VERY unprofessional and shows favortism and is at times very rude to myself and other associates. Not only that, but the smaller level managers such as the female manager at the front of the store with red hair and glasses is very rude to customers and associates alike. I hope the situation is corrected and soon. Although, knowing the way all management at Rural King minus Brad seems to have each other's backs, I seriously doubt it will and this angers me. I believe when management isn't doing their job currectly, they should be subject to disciplinary action the same as a regular associate. Period.
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ID
#688710 Review #688710 is a subjective opinion of poster.
Location
Marietta, Ohio
Service
Rural King Manager

Rural King Manager Review

I was in the Connellsville store and the racist remarks coming out of this employees mouth was terrible bad thing I seen her all chummy with a female manager .
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ID
#686678 Review #686678 is a subjective opinion of poster.
Location
Connellsville, Pennsylvania
Service
Rural King Manager
Reason of review
Poor customer service

Rural King - Unfair company to work for!

I have put this on facebook, how you hire people and fire them because three to four people in their drawer when they are cashiers. This is not a good job to work for. Very unfair. Then the manager Sam at store 46 sleeps in back office. Then when power goes out you hand workers flashlights to take customers threw store to shop. This is a osha matter, this store is in a very bad area, and you are risking someone life, really. I have already had two thousand hits on this subject. And I am so glad to be out of this *** hole
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ID
#683216 Review #683216 is a subjective opinion of poster.
Location
Saint Louis, Missouri
Service
Rural King Manager
Cons
  • Management
  • Untrained check out
  • Quality of employees
Reason of review
Bad management!!!!!!!!!!!!!!!!!!

Rural King - Manager Review from Fairborn, Ohio

Bad management skills when your talking bad about another employee and calling them bad names and having no care in the world that the store manager has let that store go down hill and corporate keeps them around I am upset on how xenia ohio store has went down hill since a year ago and how today your manager was calling another manager bad names behind there back yet loud enough for customers to hear her if you want my opinion get rid of your negative managers and maybe so many people would not be quitting your store and the moral would be better and the same faces would be at your store instead of new ones weekly
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3 comments
Anonymous
#1017975

Rural king has taken away military and senior citizens discounts from all the stores. It's bad enough to not support our veterans but they also don't care about the people that have spent money in there stores their whole life.

What a shame!!!!

Call rural king to complain at 1 (800) 860-8115. If you say nothing they think nothing is wrong.....

Anonymous
#1016589

I am a regular customer and I have noticed the Xenia store slipping recently. Low on staff and little interest in helping customers.

I recently had to go all of the way back to the customer desk to have someone paged to assist me in the rear of the store. Could not find anyone who worked there. Obvious there is an employee moral problem. Also recently one check out lane open with a long line and customer service was working with a customer.

Employees walking around but evidently not qualified to run a cash register.

One customer walked out in disgust and left his items behind. I agree the store is slowly going down hill.

Anonymous
#1016278

That's all rural kings I think

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ID
#677968 Review #677968 is a subjective opinion of poster.
Location
Fairborn, Ohio
Service
Rural King Manager
Reason of review
Poor customer service