Product: Rural King Manager Rating: 3 Stars Clear all filters (6 of 96 reviews match)
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0 comments
3.0
Details
So the conclusion is RURAL KING just doesn't care that they make a customer do their job and only give him back the money they made a mistake on, and an "I'm sorry". The employees are paid to be there, I am not. Why do I have to fix their problems and mistakes on my...
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Author
Service
Rural King Manager
Cons
  • No urgency from manager
  • Customer service stinks
  • See review
Reason of review
Poor customer service
Preferred solution
change policy, or respect customer
Review #1456465 is a subjective opinion of poster.
0 comments
3.1
Details
Went into Crystal River RK at 6:20pm on Saturday, Nov. 18, 2017, to do our weekly shopping. It's not unusual to not find a cart. You can stroll thru the store and find one; but Saturday we could not. So I went to the front desk and was told that they had only one and...
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Author
Location
Crystal River, Florida
Service
Rural King Manager
Pros
  • Service in spring hill store
Cons
  • Untrained check out
  • Not one employee could tell me an answer
  • Customer service is non existent
Reason of review
Poor customer service
Loss
$12000
Preferred solution
Let the company propose a solution
Review #1134520 is a subjective opinion of poster.
0 comments
2.5
Details
I put in an application for part time in the Gun department, there are ads everywhere in the store. I had my back ground check run, I was told to call on Friday October the 21 to see if it had came in. I called three times was put on hold and no one picked up. I called...
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Author
Location
New Castle, Indiana
Service
Rural King Manager
Cons
  • Corporate customer service rudeness
  • Lack of empathy from manager
Reason of review
Poor customer service
Preferred solution
Get new managers.
Tags
Review #943450 is a subjective opinion of poster.
1 comment
2.5
Details
I would not purchase a gun from Rural King. They sold me a rifle describing it as having RF85 treatment. When I got home and discovered it did not have that treatment they refused to do a refund because in their words all sales are final. This was 20 hours after the...
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Anonymous
#1141193

Yeah typically when you buy a firearm you should be aloud to hold it and check it out otherwise I would never buy it if I wasn't aloud to inspect it first. If they didn't allo...

Author
Service
Rural King Manager
Pros
  • Store manager
  • Salesman
  • Store manger
Cons
  • Return policy on a rural king error
  • This experience
  • Corporate customer service
Reason of review
Not as described
Loss
$575
Preferred solution
Full refund
Review #818692 is a subjective opinion of poster.
0 comments
2.6
Details
I don't dare use my name cause I will get fired for saying this. The store manager Joy, spies and talks behind the back of her employees. She lets people go smoke but if you don't smoke and are caught not doing something for two or three minutes she gets on you. I know...
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Author
Location
Xenia, Ohio
Service
Rural King Manager
Pros
  • Most employees
Cons
  • Lack of empathy from manager
  • Management
Reason of review
Bad quality
Tags
  • Employees Mistreatment
Review #797205 is a subjective opinion of poster.
1 comment
3.4
Details
Was in the Effingham, IL store a few times and let me just say the way the store manager treats her cashiers is mind blowing. In all honesty I would never work for someone like her. Two of which their names are Heather and Tommy when I have been in there witnessing it....
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Anonymous
#1080952

Curious what was Mgrs name

Author
Location
Mahomet, Illinois
Service
Rural King Manager
Review #742236 is a subjective opinion of poster.