I recently went to Sweetwater TN Rural King store to check out a Ruger LCP2 handgun. I have the original LCP, which has a terrible trigger, but heard that the new LCP2 has a much better one. Anyone that knows guns, knows how important a good trigger feel is, but the...
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1 comment
Anonymous
#1497640

Same problem at Leesburg FL store; could not try trigger!

ID
#1265931 Review #1265931 is a subjective opinion of poster.
Service
Rural King Manager
Reason of review
Poor customer service
I was returning a Yeti lid with my receipt at the Paris, IL store. Melissa refused my return and told me to return the following day to speak with the manager. I returned the following day to speak with the store manager and she promptly came up and took my item and...
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ID
#1261999 Review #1261999 is a subjective opinion of poster.
Service
Rural King Manager
Reason of review
Return, Exchange or Cancellation Policy

Rural King - Lack of customer service

1.8
Details
My husband spend a lot of money in the Muncie Indiana store and we have had the worse customer service ever most of the time it ends up dealing with a manager and she is twice as bad. These people act like they hate job they should be thankful they have a job!!!!!
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ID
#1259770 Review #1259770 is a subjective opinion of poster.
Location
Muncie, Indiana
Service
Rural King Manager
Reason of review
Poor customer service

Rural King - Horrible

1.0
Details
My husband and I went to Rural king in Hamilton Ohio to get a few items. There were no carts in the store. I ended up leaving the store and walking halfway down the parking lot to get a cart. The music was extremely loud and it was Quiet Riot heavy metal. There was only one cashier on duty. We were heading to the check outs when I saw a gentleman with a badge that said CO manager and I addressed him and told him the music was way too loud his response was well there aren't enough customers in the store to drowned it out and he kept walking. It was absolutely horrible the only good part about that store is the Gun Barn. We both left pissed off in irritated. We left and drove across the parking lot to go to Tractor Supply to get our items.
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ID
#1253621 Review #1253621 is a subjective opinion of poster.
Location
Hamilton, Ohio
Service
Rural King Manager
Reason of review
Poor customer service

Rural King - Not good

1.0
Details
She is rude to her workers and really disrespectful
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ID
#1239999 Review #1239999 is a subjective opinion of poster.
Location
Maryville, Tennessee
Service
Rural King Manager
Reason of review
Poor customer service
4.5
Details
This last weekend I went to my local Rural King in Monticello, Indiana. I was with my 19 year old son. Later that day him and I were going shooting and I wanted to buy some Tannerite, I didnt know you had to be 21 to purchase and he carried it up and after telling him...
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4 comments
Anonymous
#1513997

So your underage son tries to buy something that you need to be 21+ to buy, and when they don't let him, someone else tires to buy it for him? What do you think walmart would do if it were alcohol?

or tobacco? Common sense people......

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ID
#1226335 Review #1226335 is a subjective opinion of poster.
Location
Monticello, Indiana
Service
Rural King Manager
Cons
  • Justin alberta is rude and opinionated
  • Customer service - very rude
  • Employees tell me he had made sexual advance where not wanted
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Rural King - Horrible Assistant Manager

1.0
Details
You sure do have one horrible assistant manager! she likes to run her mouth in front of of customers and never doing anything. I am a frequent shopper everything I see her she is either on her phone or demanding people to do things and talks to them like Dogs! How do you expect her to get your business up when no one wants to work for her??? Someone needs to do something about her!
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ID
#1203969 Review #1203969 is a subjective opinion of poster.
Location
Farmington, Missouri
Service
Rural King Manager
Reason of review
Poor customer service

Rural King - Jayme

1.0
Details
Jayme is not a good store manager. She hires and the fires employees whenever she wants. She lies to them. Cusses at them on the radio.
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ID
#1179172 Review #1179172 is a subjective opinion of poster.
Location
Huber Heights, Ohio
Service
Rural King Manager

Rural King - He was very rude

We were getting a cup of coffee and the part in the coffee maker was not in right and the person behind the service desk said they need to empty it out and start again we told the manager david mann that and he said to my husband it is not your problem and to butt out he is the most rude manager i have meet we are in there on week base we are in there every sunday this happened about a month ago
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ID
#1178039 Review #1178039 is a subjective opinion of poster.
Service
Rural King Manager
Reason of review
Poor customer service
1.3
Details
I also think that rural king should close their doors on thanksgiving so their employees can spend time with their families and friends... I realize they are only about the almighty dollar and afraid if they close for a day they might lose a dollar... Pityful! I guess...
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ID
#1136293 Review #1136293 is a subjective opinion of poster.
Location
Maysville, Kentucky
Service
Rural King Manager
Reason of review
Poor customer service
3.3
Details
Went into Crystal River RK at 6:20pm on Saturday, Nov. 18, 2017, to do our weekly shopping. It's not unusual to not find a cart. You can stroll thru the store and find one; but Saturday we could not. So I went to the front desk and was told that they had only one and...
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ID
#1134520 Review #1134520 is a subjective opinion of poster.
Location
Crystal River, Florida
Service
Rural King Manager
Pros
  • Service in spring hill store
Cons
  • Untrained check out
  • Not one employee could tell me an answer
  • Customer service is non existent
Reason of review
Poor customer service
Loss
$12000
Preferred solution
Let the company propose a solution

You need to get better lower level mamagers at rural king

Your lower level shift managers in huber heights oh.are uncareing rude people.there are cashiers there that are very hard to work with.inmutaul.and disrespectful to there co works.
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ID
#1112705 Review #1112705 is a subjective opinion of poster.
Service
Rural King Manager
Reason of review
Poor customer service

Rural King - Pissed. Why I'll never use rual king again

1.0
Details
I paid for a refill propane tank. After 15 minutes of waiting I went inside and said eather unlock the cage or give me money back right now. Manager was called was given a line that only had one loader it will be a while. I said get the key yourself and unlock. Refused. Took 25 minutes for refund. Your customer service SUCKS. Also your gun and ammo prices are way high for what local stores charge. I'll pay a higher price to avoid your company
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ID
#1096140 Review #1096140 is a subjective opinion of poster.
Location
Hamilton, Ohio
Service
Rural King Manager
Reason of review
Poor customer service

Rural King - Pore unwanted employees

1.0
Details
The staff is worthless management is pore and don't no how to treat employees they sexually asalt females and the store manager spits in the employees faces and their stuff is a none return and if you go their they will make you wait on the order and tell you one thing and dont do it and the CSM is not friendly at all the other managers are rude as well the rual king in angola indiana will never go back their ever.
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1 comment
Anonymous
#1436839

unfortunately I work with this company and I can confirm that they do nothing about sexual harassment claims. we had 3 people submit sexual harassment forms and the manager ignored them

ID
#1072148 Review #1072148 is a subjective opinion of poster.
Location
Angola, Indiana
Service
Rural King Manager
Reason of review
Poor customer service
1.0
Details
Went in for a price match spent 20 minutes getting a price match on my phone off the Home Depot's website for a jigsaw cordless and I do a lot of business with y'all and not very happy at all and then he said he needs to see a part number I said I'm not buying a part I...
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4 comments
Anonymous
#1346929

that explains why the B.B.B. GAVE RURAL KING AN F RATING FOR POOR CUSTOMER SERVICE you can check that yourself just go to BBB. ORG also the manager mike who said that I run this store I don't have nobody else that is my boss IS A LIAR he has to answer to the regional / district manager and the corporate office and owner alex Melvin

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ID
#1069428 Review #1069428 is a subjective opinion of poster.
Service
Rural King Manager
Reason of review
Poor customer service