Gun counter is run by reject reduction-in-force REMF and his copenhagen spitting high 'skool' dropout apprentice. They had NO CLUE that Rural King has a website called rkguns that you can order from and have guns shipped to the store.

The manager "Ron" is an uncompromising imbecile that doesn't understand much at retail. They had one display left of a Ruger 1911. The gun had very apparent slide marks and signs of rough handling, knicks on the handgrips and the pistols are displayed with the bored shoved onto a metal rod. My concern was that the crown and rifling might be damaged.

It was the last one in stock and presumably well handled by tire kickers. The mgr "Ron" would not budge even 5% off the price. And he wouldn't have me another unit shipped to the store. Went across town to the Clarksville Academy Sports.

They price matched after calling "Ron" 30 minutes laters.

Good job Ron, no wonder you got booted out of the military. You were given options and still lost a $700 sale.

Product or Service Mentioned: Rural King Manager.

Reason of review: Poor customer service.

Store Location: Chattanooga, Tennessee

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