1.0
Details
I bought a trailer from rural king only because it came with a $120 rebate. It was submitted by the cashier at time of purchase. It was denied. I called the 800 number they said their computers were updating that it wasn't anything i did and they resubmitted the...
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3 comments
Anonymous
#1111766

I bought a firearm with a rebate and the same thing happened to me...how can they not honor their own rebate?...what a ripoff!!

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ID
#734054 Review #734054 is a subjective opinion of poster.
Location
Crystal River, Florida
Service
Rural King Rebate
Cons
  • Not getting my rebate
Reason of review
keep denieing rebate
Loss
$120
Preferred solution
Deliver product or service ordered
3.1
Details
4 times in as many weeks I hve been overcharged for products and had trouble getting refunds clerks try however managers are uncaring The store should put the correct prices in the computer or fire the programers. the rebate sales are misleading they say you will get...
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1 comment
Anonymous
#1236598

today, every single item I purchases was overpriced by $2-$4 BUT a pair of socks $4.99 scanned at $12.99 and a trash bags $3.99, scanned at $19.99. Glad I watch the prices and even when staff told her the correct prices, she still questioned them as much as she did me.

ID
#551086 Review #551086 is a subjective opinion of poster.
Location
Bonita Springs, Florida
Service
Rural King Rebate
Pros
  • Store overall
Cons
  • Management
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Rural King - I am also a pissed off customer.

I had purchased antifreeze a couple of times which I was supposed to get a $3.00 rebate for each one. They turned my rebate down for no apparent reason. So now I have to go back and try again. This is unreal. I did nothing wrong the first time. Who has time for this! So I have decided I won't buy anything from there that has a rebate again unless something changes. This is a shame because I have wanted some of the sales that have a rebate, but I would not purchase it. So I suggest that they fix the problem because they are losing business. I don't believe that I am the only one that feels this way.
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4 comments
Anonymous
#952478

Rebate was manufacturer not rural king. Had to get a form at service desk

Anonymous
#942014

The antifreeze is mfg rebate/mail in rebate, not an online rebate

Anonymous
#905396

quit your bitchen.

Anonymous
#893460

I too didnt get the rebate

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ID
#547086 Review #547086 is a subjective opinion of poster.
Service
Rural King Rebate
Reason of review
Poor customer service
Loss
$6
Preferred solution
Full refund
4.8
Details
Is there a rebate on peanuts, I bought 2.1 pounds and the add said free. so I went to rebates but did not find anywhere. So why is the store ad say free when you still pay and there is no rebate. ...
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3 comments
Anonymous
#896572

The peanuts are free to eat in the store as you shop. Just like the popcorn you eat while shopping. Each store should post how they are free, I understand your confusion.

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ID
#543100 Review #543100 is a subjective opinion of poster.
Location
Kokomo, Indiana
Service
Rural King Rebate
Reason of review
States free in ad, but no rebate offered.
Preferred solution
Let the company propose a solution

Rural King - Mailed advertisement does not match those available in store.

Recently I discovered the new Rural King location in Gallipolis Ohio. My initial reaction, fair prices, items needed were available. After a few visits my opinion began to change. Long waits in the check out line, even longer at the service desk if it necessary to discuss matters there. Requested a "rain check" for an item. Received a call stating the item was in, after waiting several minutes (45), I finally said that I had waited much longer than necessary, an employee said they would call the department again. I opted to leave. Most recently problem occurred when I registered for a mail delivery of their advertisment. The item delivered by mail was different than those in store. Rebate was for $8.00 in the mailed item, the store item reduced the rebate to $3.00. I will attempt to resolve the issue at the store, but have little hope of it being resolved. I do not believe Rural King will be a preferred store in the future.
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1 comment
Anonymous
#739136

You gotta watch their advertisements. Like love to advertise stuff and not have it in stock.

Their excuse " we made this flyer weeks ago". The same people deciding what goes on sale in the flyer if it even gets a sales price also order it. It's like me saying come over for a dinner party but me not cooking anything. They also now do all those rebates in hopes most customers forget to fill them out online so they still get full price, keep the store margin up and make more sales.

If people only knew how they treated their employees they would understand why most don't give a hoot anymore thus the poor service.

ID
#455675 Review #455675 is a subjective opinion of poster.
Location
Gallipolis, Ohio
Service
Rural King Rebate
Loss
$3

Rural King - Rebate for Mobil Delvac 1300 Super 15W30

There were no rebate forms at Rural King, Jasper IN store. The staff could not advise me how to get the rebate 'advertised' in the flyer. The staff was no help at all and now no rebate which is why I bought the oil in the first place. Rural King web site has no way to get the rebate. Now What!! Bait and switch ad. Bought 2 cans of oil and to get $25 each - total $50. Date of ad is September 8 - 14. Mobil web site said to get the rebate forms from the store product was purchased. Thanks a lot.
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3 comments
Anonymous
#728266

Your a *** for buying it then. Its not bait and switch.

I bought 5 gallon and got 25 back. Get a life

Anonymous
#723833

Shopped at Columbus and new Shelbyville store. Both of them had the rebates when I bought it. Great stores, bet you didn't ask for a manager either,,,,,

Viaan
#717846

I don't get it....so then why did you buy the product ......knowing they did not have the rebate forms? That's not bait and switch.....you could have walked away.....but you did not.

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ID
#447440 Review #447440 is a subjective opinion of poster.
Location
Jasper, Indiana
Service
Rural King Rebate
I purchased a battery at RK that wazs for sale for 21.99 with a rebate of $5.00. The rebate was listed as a RK rebate but now they are saying it is a manufacturers rebate (Exide) but Exide does not list that battery as having a rebate. I have done business with RK...
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3 comments
Anonymous
#728043

The Exide rebate center number is 1800-935-5706 brief hold they ask you where you bought it and your name and they tell you your status... Mine goes out Mon. I'll keep you all posted.

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ID
#404346 Review #404346 is a subjective opinion of poster.
Location
Paris, Illinois
Service
Rural King Rebate
Loss
$5

Rural King - Made several large purchases!

I have spent a ton of cash at the Saint Clairsville store for the 12 percent rebate. The folks were very nice to me and helpful. A certain amount was not knowledgeable about certain items but try hard. I had sent in 3 rebate slips, hopefully I will not have any issues with the program. The store is relatively new and time should ease the knowledge issues somewhat. I give this store a pretty high rating at least for now: ) The store was a welcome addition to our local work force. I don't know a person that works there but they all seem very pleasant even though everyone needs and wants more cash and perks.
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1 comment
Anonymous
#634261

If you completed the online form then it will take eight weeks and you'll get the rebates on rural king gift cards.Depending on how many receipts you claimed is the amount of gift cards you'll get.

ID
#398874 Review #398874 is a subjective opinion of poster.
Location
Saint Clairsville, Ohio
Service
Rural King Rebate
13%rebate on everything at Rural King with receipt and everything circled on the receipt,been on computer 2 days and rebate is denied. I have been on most of the rebates sites that this company has. all the same way. Is there anyone out there can help me my email...
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2 comments
Anonymous
#536175

Did you have an employee at Rural King type your information in for you at the store? I work at one of the Rural Kings and we are allowed to type in the rebate at out store if a customer asks.

If they don't you can try to go to another store and see if they will do it. I thought it was only 12% off.

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ID
#342056 Review #342056 is a subjective opinion of poster.
Location
Wayzata, Minnesota
Service
Rural King Rebate

Rural King - Cannot find rebate

We are suppose to go online to file for a 12% rebate.Can not find it anywhere.How are we suppose to do this without a site to go to.This seems to be a rip off.Other people seems to have the same trouble that I am having.Please correct this problem.I have talked to other people that have tried over and over to find a site to fill out.Why do we have to have so much trouble with a simple task?Please lt us know some way that you have corrected the problem.This is silly having to have a hundred words also
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8 comments
Anonymous
#643372

www.ruralking.com/rebate

Its usually on the homepage when you go to Ruralking.com

Anonymous
#555098

I am trying to find a tractor battery rebate, i am unable to find it. never had this problem before.

It is suppose to be $10. Please let me know where to find it?

Anonymous
#537233

The site stinks. Ruralking office told me to go to the drop down menu and click on the date. No such drop down menu.

Anonymous
#462287

Type rebate.ruralking.com in GOOGLE and it will come up,jst click on the site and follow along, I just did this 3 times and it worked fine- Good Luck

Anonymous
#461588

I'm NOT in Alanta GA. I live in Union City, Tennessee LOL.

Don't know why they posted Alanta GA. :?

Anonymous
#461586

Ok, I'm game. I can't find the site either, I contacted Rural King and they gave me another site to try...nope didn't work.

However, I can take my reciept in and they will bring it up on their computer for me. I found that to be very helpfull :)

Anonymous
#461275

what is this 8ball thing?

Anonymous
#460804

Look at your add 8Ball... It tells you where to go.

Its not on the actual Rural King web site. :roll

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ID
#309482 Review #309482 is a subjective opinion of poster.
Location
Rochester, New York
Service
Rural King Rebate
Loss
$12
purchased electric winch and was to get $40.00 rebate coupon it says to submit rebate online but cant paper gave at store the contents of envelope is to be sent but the dont give any address to send reciept or papers think they dont want anybody to apply for rebate....
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9 comments
Anonymous
#971016

I got my rebate card and went to use it and it has no money on it. Suppose to be 36.00??

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ID
#294457 Review #294457 is a subjective opinion of poster.
Location
Elkhart, Indiana
Service
Rural King Rebate
Loss
$40
My husband and I purchase a large amount of feed monthly. Taking advantage of the 15% online rebate, we provided all information as required, waited 8 weeks and nothing. We have "not" been denied.....I have send 3 e-mail messages only to get an apology e-mail and...
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6 comments
Anonymous
#1410155

After making a purchase of almost $300 I filed for the 12% rebate. As others have commented, I was denied the advertised rebate. Rural King has scammed its customers and continues to do so.

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ID
#294174 Review #294174 is a subjective opinion of poster.
Location
Tampa, Florida
Service
Rural King Rebate

Rural King - Rebate

Yesterday, I received an email about a denial of a rebate. The rebate ID: D2187915J was submitted 2011- 11 - 18. Can you explain why? I have shopped at Rural King for many years and have been cmpletely sastisfied. This is the first time I have ever sent in a rebate for any purchases. The understanding I got from the clerk at the Henderson, Ky. location was the information that was sent to you. Please give me the correct information that I or my wife should have sent or the information we will need for future rebates. Thanks for your time.
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3 comments
Anonymous
#461100

Cannot find site for rebate. When I go to this site that is on the paper.

It tells me to put my email address in . Then it wants you to shop for ebate coupons.

Anonymous
#389736

I would like to thank you for your time involved. It is good to hear about the rebate. Was the mistake the location number?

Thanks,

Anonymous
#389685

Hello,

We were able to research your rebate and discover that the store number was inputted as "18" instead of "8". We have corrected the error and your rebate has been approved for the amount of $14.24. You should receive your rebate through the mail within 1-2 weeks.

Thank You for shopping at Rural King!

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ID
#277974 Review #277974 is a subjective opinion of poster.
Location
Owensboro, Kentucky
Service
Rural King Rebate