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Verified Reviewer

Rural King - Having trouble getting my pistol delivered th

4.5
Details
Suggested Pawn Shop near me has a problem doing transferred I can't find evidence of my order at the site.only in my bank account. Customer service never answered.
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ID
#1983654 Review #1983654 is a subjective opinion of poster.
Service
Rural King Shipping Service
Pros
  • Large inventory
Cons
  • Hard to complete purchasr
Preferred solution
Let the company propose a solution

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Verified Reviewer

Rural King - Never got part

5.0
Details
Ordered part on wednesday morning at 10 and 2 1/2 days later on second attempt they said it was on backup order and would have to cancel it.Nice of them to let me know as website said they had it in stock Wouldn`t order from them again and told them so if they even care.

User's recommendation: Don`t try to buy from them.

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ID
#1890057 Review #1890057 is a subjective opinion of poster.
Service
Rural King Shipping Service
Pros
  • Good website

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Verified Reviewer

Rural King - Slow shipping

2.2
Details
Its been 19 days and still no gun Rural King dont seem to care

User's recommendation: dont buy a gun on line from rural king. you will be sorry!!!!!!

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ID
#1854642 Review #1854642 is a subjective opinion of poster.
Service
Rural King Shipping Service
Preferred solution
Let the company propose a solution

Rural King - On a gun order

3.1
Details
Ordered a gun it was Supposed to ship in 7 to 10 days it was 14 days and I called and they said will be a few more days.The day it was supposed to ship they called and said the order was canceled by Royal king by accident.I had to call re-order the gun and I complained about that they told me it would ship in 3 to 4 days it took two weeks for me to receive the gun. I spent five hours on the phone calling about this gun . I think Royal kings a shouldve done more for me on this order.
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1 comment
Anonymous
#1800348

I had the same problem. I ordered during a Black Friday sale and they told me they had a big response to the sale so processing will take a few days.

Called back and they didn't know why it was taking so long but they were going to check on it.

After several calls my order was cancelled because they were out of stock and the sale was over. They are not reputable in any way.

ID
#1749050 Review #1749050 is a subjective opinion of poster.
Location
North Franklin, Pennsylvania
Service
Rural King Shipping Service

Rural King - Go to Tractor Supply Co.

2.5
Details
Hold time exceeding 1 hour, then NO CUSTOMER SERVICE. Can't find a $100 order placed 17 days ago. Won't return email. Taking it to state A.G. Fraud dept.
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ID
#1735681 Review #1735681 is a subjective opinion of poster.
Location
Chester Springs, Pennsylvania
Service
Rural King Shipping Service

Rural King - Do NOT waste your time buying here!

1.5
Details
Do not waste your time buying online from this company. It is the worst experience I have ever had buying online. Customer service is terrible and will do nothing to help you. Ordered a item 10 days ago and still has not shipped out nor will they cancel the order to refund me so I can buy it somewhere else. Do not waste your time here, you will be sorry.
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ID
#1713086 Review #1713086 is a subjective opinion of poster.
Service
Rural King Shipping Service
Pros
  • Price
Cons
  • Horrible shipping time and terrible customer service
Reason of review
Poor customer service
Loss
$160
Preferred solution
Deliver product or service ordered

Rural King - Orders

3.0
Details
In store items are great, just don't try to order anything. All you get is a runaround!
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ID
#1556326 Review #1556326 is a subjective opinion of poster.
Location
South River, Virginia
Service
Rural King Shipping Service

Rural King - Do not order online

1.5
Details
Ordered grill in Nov for Xmas gift, still havent received as of Feb. No response from them. Had to call to cancel today since they have my payment info. Rep. was pleasant but no apology or explanation.
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ID
#1476204 Review #1476204 is a subjective opinion of poster.
Service
Rural King Shipping Service
Reason of review
Order processing issue

Rural King - Absolutely the worst online purchase experience of any company I have ever encountered and you would think I'd have learned from last year at this time!!

1.7
Details
Do you have 35 - 60 minutes to hold on the phone for a $10 purchase? Rural King bets not and their profit margins just increased! Ever checked status of your order and it shows complete; only to complain and then find your item is out of stock! How about you pay with a gift card and the robo reply says they will refund my PayPal account. Have you ever noticed shopping online with this company that size is not an option. The item might be listed 10 different times and I'm sure each listing is a different size, but how are we to differentiate? I have been burned 2 years in a row and have learned my lesson! Would someone please tell my fiancé to stop buying me RK gift cards? Seriously, this company has horrible online shopping! Since I believe there is no validity in anonymity, I'm John Martin from Fort Wayne, IN. You're frustration is not worth the savings when dealing with Rural King!!!
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ID
#1430746 Review #1430746 is a subjective opinion of poster.
Location
Muncie, Indiana
Service
Rural King Shipping Service
Reason of review
Order processing issue

Rural King Reviews

  1. 138 reviews
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  5. 40 reviews
Rural King reviews

Rural King - Ordered rifle over a thousand years ago

Still waiting and Christmas is coming. What will I put under the tree?
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ID
#1429726 Review #1429726 is a subjective opinion of poster.
Location
Lake Saint Louis, Missouri
Service
Rural King Shipping Service
Reason of review
Order processing issue

Rural King - Worst online order ever

1.0
Details
First of all, I ordered this on 12/03/18. I called a week later because it still had not shipped out and I was told specifically that it would be here for Christmas. Then I received an email saying it was taking longer than usual but it would definitely be there for Christmas. I then receive an email a week before Christmas telling me it’s out of stock and my order was cancelled and now I can’t order it from anywhere else to get it in time for Christmas for my boyfriend. I got a 10% off my next order, like I will ever order anything from them again. Worst service I’ve ever experienced.
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ID
#1429086 Review #1429086 is a subjective opinion of poster.
Location
Matthews, North Carolina
Service
Rural King Shipping Service
Reason of review
Order processing issue

Rural King - Order cancelled after waiting about a month

Ordered a few items from Rural King website after waiting bout a month with no updates or information I get an email saying they cant fill the order and its been cancelled. No offer for rain check, just cancelled. what poor customer service. Don't sell things you don't have and cant get and irritate customers. I wont make the mistake of being a customer again. no option to pick stars with this complaint/review but would give them no stars
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ID
#1428142 Review #1428142 is a subjective opinion of poster.
Location
Atlanta, Georgia
Service
Rural King Shipping Service
Pros
  • It showed in stock
Cons
  • Fail to deliver
Reason of review
Poor customer service
Preferred solution
Deliver product or service ordered

Rural King - Deer Hoist Order 11-26-18

2.0
Details
Oder placed and was told 1-2 day shipping. Spoke to a lady yesterday and she told me that the item is being shipped and she would email me back with tracking number! Was not truthful!! Today 12-3 was told my Ofer was canceled!!! Very bad company to do business with!!! Never again!
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ID
#1413171 Review #1413171 is a subjective opinion of poster.
Location
Buffalo, Texas
Service
Rural King Shipping Service
Reason of review
Order processing issue
2.2
Details
RK online purchase of item listed as in stock,placed order no communication status of item, contacted cust service chat unhelpful waste of time 0 zero help placed order 11/11/18 todays date 11/18/18 RK site still lists item in stock ready to ship? go to lookup order...
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ID
#1402975 Review #1402975 is a subjective opinion of poster.
Location
Norwich, New York
Service
Rural King Shipping Service
Cons
  • Deception rk online web site products not in stock ready to ship
Reason of review
Order processing issue
Loss
$30
Preferred solution
Let the company propose a solution
2.0
Details
Rural King - Dont order online.
Rural King - Dont order online.
We dont have any in our state, but I ordered 6x of the 39 drawer Stack-on organizers because they were 40% cheaper than Amazon even with shipping, didnt want my credit card number on file with a store im probably not going to do business with again, so i checked out...
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ID
#1387297 Review #1387297 is a subjective opinion of poster.
Service
Rural King Shipping Service
Reason of review
Order processing issue
Loss
$150
Preferred solution
Deliver product or service ordered