On a gun order | Rural King in North Franklin, Pennsylvania

3.3
Details
Ordered a gun it was Supposed to ship in 7 to 10 days it was 14 days and I called and they said will be a few more days.The day it was supposed to ship they called and said the order was canceled by Royal king by accident.I had to call re-order the gun and I complained about that they told me it would ship in 3 to 4 days it took two weeks for me to receive the gun. I spent five hours on the phone calling about this gun . I think Royal kings a shouldve done more for me on this order.
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1 comment
Anonymous
#1800348

I had the same problem. I ordered during a Black Friday sale and they told me they had a big response to the sale so processing will take a few days.

Called back and they didn't know why it was taking so long but they were going to check on it.

After several calls my order was cancelled because they were out of stock and the sale was over. They are not reputable in any way.

Review
#1749050 Review #1749050 is a subjective opinion of poster.
Service
Rural King Shipping Service

Go to Tractor Supply Co. | Rural King in Chester Springs, Pennsylvania

2.5
Details
Hold time exceeding 1 hour, then NO CUSTOMER SERVICE. Can't find a $100 order placed 17 days ago. Won't return email. Taking it to state A.G. Fraud dept.
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Review
#1735681 Review #1735681 is a subjective opinion of poster.
Service
Rural King Shipping Service

Do NOT waste your time buying here! | Rural King

1.5
Details
Do not waste your time buying online from this company. It is the worst experience I have ever had buying online. Customer service is terrible and will do nothing to help you. Ordered a item 10 days ago and still has not shipped out nor will they cancel the order to refund me so I can buy it somewhere else. Do not waste your time here, you will be sorry.
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Review
#1713086 Review #1713086 is a subjective opinion of poster.
Service
Rural King Shipping Service
Pros
  • Price
Cons
  • Horrible shipping time and terrible customer service
Reason of review
Poor customer service
Loss
$160
Preferred solution
Deliver product or service ordered

Orders | Rural King in South River, Virginia

2.9
Details
In store items are great, just don't try to order anything. All you get is a runaround!
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Review
#1556326 Review #1556326 is a subjective opinion of poster.
Service
Rural King Shipping Service

Do not order online | Rural King

1.6
Details
Ordered grill in Nov for Xmas gift, still havent received as of Feb. No response from them. Had to call to cancel today since they have my payment info. Rep. was pleasant but no apology or explanation.
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Review
#1476204 Review #1476204 is a subjective opinion of poster.
Service
Rural King Shipping Service
Reason of review
Order processing issue
1.7
Details
Do you have 35 - 60 minutes to hold on the phone for a $10 purchase? Rural King bets not and their profit margins just increased! Ever checked status of your order and it shows complete; only to complain and then find your item is out of stock! How about you pay with a...
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Review
#1430746 Review #1430746 is a subjective opinion of poster.
Service
Rural King Shipping Service
Reason of review
Order processing issue

Ordered rifle over a thousand years ago | Rural King in Lake Saint Louis, Missouri

Still waiting and Christmas is coming. What will I put under the tree?
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Review
#1429726 Review #1429726 is a subjective opinion of poster.
Service
Rural King Shipping Service
Reason of review
Order processing issue

Worst online order ever | Rural King in Matthews, North Carolina

1.0
Details
First of all, I ordered this on 12/03/18. I called a week later because it still had not shipped out and I was told specifically that it would be here for Christmas. Then I received an email saying it was taking longer than usual but it would definitely be there for Christmas. I then receive an email a week before Christmas telling me it’s out of stock and my order was cancelled and now I can’t order it from anywhere else to get it in time for Christmas for my boyfriend. I got a 10% off my next order, like I will ever order anything from them again. Worst service I’ve ever experienced.
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Review
#1429086 Review #1429086 is a subjective opinion of poster.
Service
Rural King Shipping Service
Reason of review
Order processing issue

Order cancelled after waiting about a month | Rural King in Atlanta, Georgia

Ordered a few items from Rural King website after waiting bout a month with no updates or information I get an email saying they cant fill the order and its been cancelled. No offer for rain check, just cancelled. what poor customer service. Don't sell things you don't have and cant get and irritate customers. I wont make the mistake of being a customer again. no option to pick stars with this complaint/review but would give them no stars
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Review
#1428142 Review #1428142 is a subjective opinion of poster.
Service
Rural King Shipping Service
Pros
  • It showed in stock
Cons
  • Fail to deliver
Reason of review
Poor customer service
Preferred solution
Deliver product or service ordered
Tags
  • Dont Get Your Hopes Up On Getting

Rural King Reviews

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Rural King reviews

Deer Hoist Order 11-26-18 | Rural King in Buffalo, Texas

2.0
Details
Oder placed and was told 1-2 day shipping. Spoke to a lady yesterday and she told me that the item is being shipped and she would email me back with tracking number! Was not truthful!! Today 12-3 was told my Ofer was canceled!!! Very bad company to do business with!!! Never again!
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Review
#1413171 Review #1413171 is a subjective opinion of poster.
Service
Rural King Shipping Service
Reason of review
Order processing issue