Seller: Rural King Product: Rural King Shipping Service Clear all filters (0 of 48 reviews match)
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Rural King in South River, Virginia - Orders

2.9
Details
In store items are great, just don't try to order anything. All you get is a runaround!
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Review
#1556326 Review #1556326 is a subjective opinion of poster.
Service
Rural King Shipping Service

Rural King - Do not order online

1.6
Details
Ordered grill in Nov for Xmas gift, still havent received as of Feb. No response from them. Had to call to cancel today since they have my payment info. Rep. was pleasant but no apology or explanation.
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Review
#1476204 Review #1476204 is a subjective opinion of poster.
Service
Rural King Shipping Service
Reason of review
Order processing issue
1.7
Details
Do you have 35 - 60 minutes to hold on the phone for a $10 purchase? Rural King bets not and their profit margins just increased! Ever checked status of your order and it shows complete; only to complain and then find your item is out of stock! How about you pay with a...
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#1430746 Review #1430746 is a subjective opinion of poster.
Service
Rural King Shipping Service
Reason of review
Order processing issue

Rural King in Lake Saint Louis, Missouri - Ordered rifle over a thousand years ago

Still waiting and Christmas is coming. What will I put under the tree?
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Review
#1429726 Review #1429726 is a subjective opinion of poster.
Service
Rural King Shipping Service
Reason of review
Order processing issue

Rural King in Matthews, North Carolina - Worst online order ever

1.0
Details
First of all, I ordered this on 12/03/18. I called a week later because it still had not shipped out and I was told specifically that it would be here for Christmas. Then I received an email saying it was taking longer than usual but it would definitely be there for Christmas. I then receive an email a week before Christmas telling me it’s out of stock and my order was cancelled and now I can’t order it from anywhere else to get it in time for Christmas for my boyfriend. I got a 10% off my next order, like I will ever order anything from them again. Worst service I’ve ever experienced.
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Review
#1429086 Review #1429086 is a subjective opinion of poster.
Service
Rural King Shipping Service
Reason of review
Order processing issue

Rural King in Atlanta, Georgia - Order cancelled after waiting about a month

Ordered a few items from Rural King website after waiting bout a month with no updates or information I get an email saying they cant fill the order and its been cancelled. No offer for rain check, just cancelled. what poor customer service. Don't sell things you don't have and cant get and irritate customers. I wont make the mistake of being a customer again. no option to pick stars with this complaint/review but would give them no stars
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Review
#1428142 Review #1428142 is a subjective opinion of poster.
Service
Rural King Shipping Service
Pros
  • It showed in stock
Cons
  • Fail to deliver
Reason of review
Poor customer service
Preferred solution
Deliver product or service ordered
Tags
  • Dont Get Your Hopes Up On Getting

Rural King in Buffalo, Texas - Deer Hoist Order 11-26-18

2.0
Details
Oder placed and was told 1-2 day shipping. Spoke to a lady yesterday and she told me that the item is being shipped and she would email me back with tracking number! Was not truthful!! Today 12-3 was told my Ofer was canceled!!! Very bad company to do business with!!! Never again!
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Review
#1413171 Review #1413171 is a subjective opinion of poster.
Service
Rural King Shipping Service
Reason of review
Order processing issue
2.2
Details
RK online purchase of item listed as in stock,placed order no communication status of item, contacted cust service chat unhelpful waste of time 0 zero help placed order 11/11/18 todays date 11/18/18 RK site still lists item in stock ready to ship? go to lookup order...
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Review
#1402975 Review #1402975 is a subjective opinion of poster.
Service
Rural King Shipping Service
Cons
  • Deception rk online web site products not in stock ready to ship
Reason of review
Order processing issue
Loss
$30
Preferred solution
Let the company propose a solution
2.0
Details
Rural King - Dont order online.
Rural King - Dont order online.
We dont have any in our state, but I ordered 6x of the 39 drawer Stack-on organizers because they were 40% cheaper than Amazon even with shipping, didnt want my credit card number on file with a store im probably not going to do business with again, so i checked out...
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Review
#1387297 Review #1387297 is a subjective opinion of poster.
Service
Rural King Shipping Service
Reason of review
Order processing issue
Loss
$150
Preferred solution
Deliver product or service ordered

Contact Rural King Customer Service

Mailing Address:
Rural King
Corporate Office 4216 Dewitt Ave
Mattoon, Illinois 61938
United States
Phone:
(800) 860-8115
All Rural King Contacts
2.3
Details
I ordered a shotgun from RKguns on September 23rd 2018 and had it delivered to the the Crystal River, Florida store. It arrived at the store on October 2nd. I went there the same day, filled out the paperwork and left the store. I waited for them to call me to go pick...
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Review
#1378345 Review #1378345 is a subjective opinion of poster.
Service
Rural King Shipping Service
Reason of review
Order processing issue