Product: Rural King Shipping Service Rating: 1 Star Clear all filters (13 of 48 reviews match)
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Rural King - Worst online order ever

1.0
Details
First of all, I ordered this on 12/03/18. I called a week later because it still had not shipped out and I was told specifically that it would be here for Christmas. Then I received an email saying it was taking longer than usual but it would definitely be there for Christmas. I then receive an email a week before Christmas telling me it’s out of stock and my order was cancelled and now I can’t order it from anywhere else to get it in time for Christmas for my boyfriend. I got a 10% off my next order, like I will ever order anything from them again. Worst service I’ve ever experienced.
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Service
Rural King Shipping Service
Reason of review
Order processing issue
Review #1429086 is a subjective opinion of poster.
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Rural King - Worst place to buy anything.

1.0
Details
Bought multiple items from the online store. That was back on February 3, almost 2 months later, and thd order is still processing. However, they are nice enough to charge your credit card immediately.
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Service
Rural King Shipping Service
Reason of review
Order processing issue
Review #1221611 is a subjective opinion of poster.
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1.0
Details
I order a gun from Rural king online on Dec 14 supposed to be a Christmas gift 2 weeks after didnt get the gone i only got a confirmation email for making the purchase. I called their 1 800 number and everytime i get hang up and finally able to get a hold of someone...
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Service
Rural King Shipping Service
Reason of review
Order processing issue
Review #1172591 is a subjective opinion of poster.
0 comments
1.0
Details
Contacted my Credit Card company to dispute charges and recoup refund. Will log complaint here and with Angie's list, Clark Howard and the Better Business Bureau, so others may avoid similar experiences. Terrible service. As a result I will no longer do business with Rural King...
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Author
Service
Rural King Shipping Service
Cons
  • Customer service is non existent
Reason of review
Poor customer service
Loss
$75
Preferred solution
Let the company propose a solution
Review #1167792 is a subjective opinion of poster.
0 comments
1.0
Details
I ordered a welder. After 7 days of not hearing anything, (Not even a confirmation email), I called their customer service. After being on hold for 43 minutes I finally spoke to someone. They told me that, due to a computer glitch, my order had not gone through. They...
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Author
Service
Rural King Shipping Service
Reason of review
Order processing issue
Review #1167704 is a subjective opinion of poster.
0 comments
1.0
Details
I placed an order for a pair of Tony Lama boots as a Christmas gift on December 11, 2017 which were in stock and said to ship in 5-7 business days. My order was nearly $200 and the money was withdrawn from my account immediately after placing the order. I was supposed...
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Author
Service
Rural King Shipping Service
Reason of review
Order processing issue
Review #1164819 is a subjective opinion of poster.
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Never Ordering From Rural King

1.0
Details
I ordered two items on a Thanksgiving day 2017. I thought that would be plenty of time to get these items before Christmas. BIG FAT NOPE. I have emailed, I have called. I got no response. It’s been a month! Christmas has come and gone. I’m not happy that I’m out $65.00! I plan on staying after these ***. Next time, I’m shopping and TSC. At least they’re reliable.
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Service
Rural King Shipping Service
Reason of review
Order processing issue
Review #1157150 is a subjective opinion of poster.
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Rural King - HORRIBLE SERVICE ! SHOP ELSEWHERE !

1.0
Details
Order placed Dec 8, 2017; 4 days later told "should" ship this WEEK (AFTER holding on phone for 34 MINUTES--my fault) ! Sent 2 emails re awful service and unsecure/hacked website info days ago and STILL NO REPLY. COMPANY CEO NEEDS TO GO ! WORST SERVICE EVER ! You people should be trained by AMAZON, MENARD'S and LL BEAN. No excuse for such terrible service, especially this time of year. It's obvious this company is very poorly run by incompetent, uncommitted people who have insulated themselves with unresponsive phone recordings and a web site with phantom e-mail service. FAKE NEWS also on web site about how rural king highly compares to other companies You people are a joke.
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Author
Service
Rural King Shipping Service
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Review #1146639 is a subjective opinion of poster.
0 comments
1.4
Details
On Thanksgiving day I ordered via their on line several items so I did not have to stop by the store.4 days later Im told they do not have these items that they still had at the store in stock Monday but not at their advertised price. They then say they will refund...
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Author
Service
Rural King Shipping Service
Pros
  • Rural king has great prices if in stock
Cons
  • Website and sale items out of stock day of sale
Reason of review
Poor customer service
Loss
$300
Preferred solution
Deliver product or service ordered
Review #1138942 is a subjective opinion of poster.
0 comments
1.0
Details
Again, you refused. No compromises here to keep my business. You have totally lost this nana's business. I also own several consignment stores and I will take the opportunity to tell the 100's of moms and grandmas that come in to beware of this company! Shame on you Rural King...
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Author
Service
Rural King Shipping Service
Cons
  • Customer service stinks
  • Customer service - very rude
Reason of review
Poor customer service
Loss
$76
Preferred solution
There's no solution now. You guys are jerks!
Review #1088368 is a subjective opinion of poster.