Product: Rural King Shipping Service Rating: 2 Stars Clear all filters (9 of 48 reviews match)
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Rural King - Do not order online

1.6
Details
Ordered grill in Nov for Xmas gift, still havent received as of Feb. No response from them. Had to call to cancel today since they have my payment info. Rep. was pleasant but no apology or explanation.
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Review
#1476204 Review #1476204 is a subjective opinion of poster.
Service
Rural King Shipping Service
Reason of review
Order processing issue
1.7
Details
Do you have 35 - 60 minutes to hold on the phone for a $10 purchase? Rural King bets not and their profit margins just increased! Ever checked status of your order and it shows complete; only to complain and then find your item is out of stock! How about you pay with a...
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#1430746 Review #1430746 is a subjective opinion of poster.
Service
Rural King Shipping Service
Reason of review
Order processing issue

Rural King in Buffalo, Texas - Deer Hoist Order 11-26-18

2.0
Details
Oder placed and was told 1-2 day shipping. Spoke to a lady yesterday and she told me that the item is being shipped and she would email me back with tracking number! Was not truthful!! Today 12-3 was told my Ofer was canceled!!! Very bad company to do business with!!! Never again!
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Review
#1413171 Review #1413171 is a subjective opinion of poster.
Service
Rural King Shipping Service
Reason of review
Order processing issue
2.2
Details
RK online purchase of item listed as in stock,placed order no communication status of item, contacted cust service chat unhelpful waste of time 0 zero help placed order 11/11/18 todays date 11/18/18 RK site still lists item in stock ready to ship? go to lookup order...
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Review
#1402975 Review #1402975 is a subjective opinion of poster.
Service
Rural King Shipping Service
Cons
  • Deception rk online web site products not in stock ready to ship
Reason of review
Order processing issue
Loss
$30
Preferred solution
Let the company propose a solution
2.0
Details
Rural King - Dont order online.
Rural King - Dont order online.
We dont have any in our state, but I ordered 6x of the 39 drawer Stack-on organizers because they were 40% cheaper than Amazon even with shipping, didnt want my credit card number on file with a store im probably not going to do business with again, so i checked out...
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Review
#1387297 Review #1387297 is a subjective opinion of poster.
Service
Rural King Shipping Service
Reason of review
Order processing issue
Loss
$150
Preferred solution
Deliver product or service ordered
2.3
Details
I ordered a shotgun from RKguns on September 23rd 2018 and had it delivered to the the Crystal River, Florida store. It arrived at the store on October 2nd. I went there the same day, filled out the paperwork and left the store. I waited for them to call me to go pick...
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Review
#1378345 Review #1378345 is a subjective opinion of poster.
Service
Rural King Shipping Service
Reason of review
Order processing issue

Rural King - Online purchase...missing hardware

2.2
Details
Purchased wheelbarrow online...it arrived with no hardware or axle .. Customer Service NO HELP WHATSOEVER ! HAD PURCHASE HARDWARE AND MATERIALS FOR A AXLE AT LOWES...COST $29.97 EXTRA JUST ASSEMBLE Ronald P. Mangeot KNR SERVICES,LLC 502-529-9156
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Review
#1286862 Review #1286862 is a subjective opinion of poster.
Service
Rural King Shipping Service
Reason of review
Order processing issue
2.3
Details
Buying guns there sucks.This is the second gun I bought on line and it takes an average of 15 to 30 days to receive your gun.I was sucked in buy the prices being about 30 dollars lower then anywhere else but honestly I should of spent the 30 dollars and got a gun 15...
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1 comment
Anonymous
#1411375

Just curious why you bought a second gun there if you had trouble the first time? I have bought 2 guns from RK without a hitch so far. I have not had to deal with customer service but in my opinion the people behind the counter were pretty decent.

Review
#1158919 Review #1158919 is a subjective opinion of poster.
Service
Rural King Shipping Service
Pros
  • Prices
Cons
  • Customer service and delivery
Reason of review
Problem with delivery
Preferred solution
Deliver product or service ordered
2.2
Details
this was a black Friday deal . Buy gun on bf and get 100 off from browning .WELLLL she told me it would take at least 10 days to process and more to ship and with mail running slow .I would not get in time and so I cancelled order 9.99 to ship hmmm .Grab a gun 7.99 and...
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Review
#1145509 Review #1145509 is a subjective opinion of poster.
Service
Rural King Shipping Service
Pros
  • It showed in stock
Cons
  • Slowest process and delivery ever
  • Long delays
  • Will never use them again
Reason of review
Order processing issue
Loss
$100
Preferred solution
Let the company propose a solution

Contact Rural King Customer Service

Mailing Address:
Rural King
Corporate Office 4216 Dewitt Ave
Mattoon, Illinois 61938
United States
Phone:
(800) 860-8115
All Rural King Contacts

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