Product: Rural King Shipping Service Rating: 3 Stars Clear all filters (6 of 48 reviews match)
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Rural King in South River, Virginia - Orders

2.9
Details
In store items are great, just don't try to order anything. All you get is a runaround!
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#1556326 Review #1556326 is a subjective opinion of poster.
Service
Rural King Shipping Service

Rural King - Unethical

2.8
Details
I ordered a part via their website on a Friday morning, and by the following Tuesday it still had not shipped. I had called and emailed to cancel my order, but they refused to cancel it, even though it wasn’t shipping until 2 days later (on Thursday). This is so wrong, and terrible customer service. So now, I have to pay for delivery both ways, and a 20% restocking fee. Never again!!!
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#1262711 Review #1262711 is a subjective opinion of poster.
Service
Rural King Shipping Service
Reason of review
Order processing issue

Rural King - No ship

3.4
Details
i ordered a trail camera said would ship in 1/2 day. two weeks later i still do not have my camera. i have sent more that 3 emails to costumer service and no reply, when i contacted them by phone after 1 hour wait on phone they said the item was being tracked and they would email warehouse for more info on shipment. it is 4 day later and i have not gotten a reply from customer service rep. so if u see it in the store buy it. my experience with there internet service is horrible and customer service does not reply to any mail or phone reply's.
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#1156597 Review #1156597 is a subjective opinion of poster.
Service
Rural King Shipping Service
Reason of review
Order processing issue
Loss
$40
Preferred solution
Let the company propose a solution
3.4
Details
I placed a order on 12/4/17 it is a christmas present for my daughter and after 5 phone calls to the company and everytime waiting atleast 40 mins to talk to someone they all say the same well we will call the warehouse if its still processing call us back.Everytime...
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#1152334 Review #1152334 is a subjective opinion of poster.
Service
Rural King Shipping Service
Reason of review
Order processing issue

Rural King - Weeks to ship, shipped after canceling!

2.5
Details
After waiting five weeks for my shooting bench to ship I emailed a query about when? They answered they didn’t have in stock at warehouse and had to ship from one of stores! After three more weeks I told them one more week or cancel order. After another week I canceled order. They answered neither of these emails then shipped another week after I canceled. Box came today. Looked like it came through Vietnam war and Desert Storm! Amazingly bench was okay. I feel like reversing the charge on them but i’ll Keep the bench. Rest assured I will never deal with this inept outfit again. No shipping dept., no customer service, no thank you!!!
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#1144851 Review #1144851 is a subjective opinion of poster.
Service
Rural King Shipping Service
Cons
  • Shipping time and customer service
Reason of review
Poor customer service

Rural King Shipping Service Review

2.6
Details
I saved up 399 dollars to buy a 2 man fishing boat...but when i went to order it, they wanted 402 just to ship it...thats 801 for this boat walmart has for 535...how can they advertise 399 and charge 403 for shipping? Thats bad businesz
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#1006300 Review #1006300 is a subjective opinion of poster.
Service
Rural King Shipping Service
Reason of review
Pricing issue

Contact Rural King Customer Service

Mailing Address:
Rural King
Corporate Office 4216 Dewitt Ave
Mattoon, Illinois 61938
United States
Phone:
(800) 860-8115
All Rural King Contacts