Product: Rural King Shipping Service Clear all filters (48 of 48 reviews match)
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Rural King - Order was not shipped 8 days after

I ordered a car battery that should have been shipped within 2 days according to their own website. 8days later when I inquiered about it I received a follow up call saying it would probably ship within a week.
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Author
Service
Rural King Shipping Service
Reason of review
Order processing issue
Review #1169653 is a subjective opinion of poster.
0 comments
3.9
Details
Ordered 5 chainsaws.Never received shipping information. Was later told almost 2 weeks later that they do not ship to the location even though it was an option and even after I spoke to someone in shipping before I made the purchase. Received an email after I spoke to...
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Author
Service
Rural King Shipping Service
Reason of review
Order processing issue
Review #1168294 is a subjective opinion of poster.
0 comments
1.0
Details
Contacted my Credit Card company to dispute charges and recoup refund. Will log complaint here and with Angie's list, Clark Howard and the Better Business Bureau, so others may avoid similar experiences. Terrible service. As a result I will no longer do business with Rural King...
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Author
Service
Rural King Shipping Service
Cons
  • Customer service is non existent
Reason of review
Poor customer service
Loss
$75
Preferred solution
Let the company propose a solution
Review #1167792 is a subjective opinion of poster.
0 comments
1.0
Details
I ordered a welder. After 7 days of not hearing anything, (Not even a confirmation email), I called their customer service. After being on hold for 43 minutes I finally spoke to someone. They told me that, due to a computer glitch, my order had not gone through. They...
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Author
Service
Rural King Shipping Service
Reason of review
Order processing issue
Review #1167704 is a subjective opinion of poster.
0 comments
1.0
Details
I placed an order for a pair of Tony Lama boots as a Christmas gift on December 11, 2017 which were in stock and said to ship in 5-7 business days. My order was nearly $200 and the money was withdrawn from my account immediately after placing the order. I was supposed...
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Author
Service
Rural King Shipping Service
Reason of review
Order processing issue
Review #1164819 is a subjective opinion of poster.
1 comment
2.3
Details
Buying guns there sucks.This is the second gun I bought on line and it takes an average of 15 to 30 days to receive your gun.I was sucked in buy the prices being about 30 dollars lower then anywhere else but honestly I should of spent the 30 dollars and got a gun 15...
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Anonymous
#1411375

Just curious why you bought a second gun there if you had trouble the first time? I have bought 2 guns from RK without a hitch so far. I have not had to deal with customer ser...

Author
Location
Hamilton, Ohio
Service
Rural King Shipping Service
Pros
  • Prices
Cons
  • Customer service and delivery
Reason of review
Problem with delivery
Preferred solution
Deliver product or service ordered
Review #1158919 is a subjective opinion of poster.
0 comments

Rural King - Most Horrible Online Shopping Experience Ever

Placed an order (Christmas present) on December 9 for an "In Stock" item that stated would be shipped in 2-3 business days. After not receiving a shipment confirmation, I started calling to see the status. Spent literally hours on hold trying to see when it would be shipped out. I was promised everything you can imagine including next day shipment so it would arrive by Christmas. I was told something different every time I talked to someone including that they had been really busy. I responded that that's what happens to companies during the holidays. They get busy. Finally, on December 28, after threatening to speak to management, I was told the item was no longer in stock and would need to be cancelled. If they had told me this early on, several days before, I could have purchased from a different, credible, honest, reliable company. Never place an order with this company. Their customer service is horrible. If you can't fulfill your online orders, you don't need to offer the service. Simple as that!
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Author
Service
Rural King Shipping Service
Reason of review
Order processing issue
Review #1158762 is a subjective opinion of poster.
0 comments

Rural King - Terrible customer service

Ordered a cat shelter that had shops out in 1 to 2 days. It has been almost two weeks . I finally talked to customer service last week and said it would be this week. I called again and it had not been shopped so I just went ahead and canceled the order.
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Author
Service
Rural King Shipping Service
Reason of review
Order processing issue
Review #1157910 is a subjective opinion of poster.
0 comments

Never Ordering From Rural King

1.0
Details
I ordered two items on a Thanksgiving day 2017. I thought that would be plenty of time to get these items before Christmas. BIG FAT NOPE. I have emailed, I have called. I got no response. It’s been a month! Christmas has come and gone. I’m not happy that I’m out $65.00! I plan on staying after these ***. Next time, I’m shopping and TSC. At least they’re reliable.
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Author
Service
Rural King Shipping Service
Reason of review
Order processing issue
Review #1157150 is a subjective opinion of poster.
0 comments

Rural King - No ship

3.4
Details
i ordered a trail camera said would ship in 1/2 day. two weeks later i still do not have my camera. i have sent more that 3 emails to costumer service and no reply, when i contacted them by phone after 1 hour wait on phone they said the item was being tracked and they would email warehouse for more info on shipment. it is 4 day later and i have not gotten a reply from customer service rep. so if u see it in the store buy it. my experience with there internet service is horrible and customer service does not reply to any mail or phone reply's.
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Author
Service
Rural King Shipping Service
Reason of review
Order processing issue
Loss
$40
Preferred solution
Let the company propose a solution
Review #1156597 is a subjective opinion of poster.