Product: Rural King Shipping Service Clear all filters (48 of 48 reviews match)
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Rural King - Order was not shipped 8 days after

I ordered a car battery that should have been shipped within 2 days according to their own website. 8days later when I inquiered about it I received a follow up call saying it would probably ship within a week.
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Review
#1169653 Review #1169653 is a subjective opinion of poster.
Service
Rural King Shipping Service
Reason of review
Order processing issue
3.9
Details
Ordered 5 chainsaws.Never received shipping information. Was later told almost 2 weeks later that they do not ship to the location even though it was an option and even after I spoke to someone in shipping before I made the purchase. Received an email after I spoke to...
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Review
#1168294 Review #1168294 is a subjective opinion of poster.
Service
Rural King Shipping Service
Reason of review
Order processing issue
1.0
Details

Update by user Jan 12, 2018

Number provided by PC got me in contact with RKguns customer service, who informed me their phone system has been acting up and disconnecting calls. They further informed that the 3-5 days time that I thought was the time it would take for me to receive my item is the...

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Review
#1167792 Review #1167792 is a subjective opinion of poster.
Service
Rural King Shipping Service
Cons
  • Customer service is non existent
Reason of review
Poor customer service
Loss
$75
Preferred solution
Let the company propose a solution
1.0
Details
I ordered a welder. After 7 days of not hearing anything, (Not even a confirmation email), I called their customer service. After being on hold for 43 minutes I finally spoke to someone. They told me that, due to a computer glitch, my order had not gone through. They...
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Review
#1167704 Review #1167704 is a subjective opinion of poster.
Service
Rural King Shipping Service
Reason of review
Order processing issue
1.0
Details
I placed an order for a pair of Tony Lama boots as a Christmas gift on December 11, 2017 which were in stock and said to ship in 5-7 business days. My order was nearly $200 and the money was withdrawn from my account immediately after placing the order. I was supposed...
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Review
#1164819 Review #1164819 is a subjective opinion of poster.
Service
Rural King Shipping Service
Reason of review
Order processing issue
2.3
Details
Buying guns there sucks.This is the second gun I bought on line and it takes an average of 15 to 30 days to receive your gun.I was sucked in buy the prices being about 30 dollars lower then anywhere else but honestly I should of spent the 30 dollars and got a gun 15...
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1 comment
Anonymous
#1411375

Just curious why you bought a second gun there if you had trouble the first time? I have bought 2 guns from RK without a hitch so far. I have not had to deal with customer service but in my opinion the people behind the counter were pretty decent.

Review
#1158919 Review #1158919 is a subjective opinion of poster.
Service
Rural King Shipping Service
Pros
  • Prices
Cons
  • Customer service and delivery
Reason of review
Problem with delivery
Preferred solution
Deliver product or service ordered

Rural King - Most Horrible Online Shopping Experience Ever

Placed an order (Christmas present) on December 9 for an "In Stock" item that stated would be shipped in 2-3 business days. After not receiving a shipment confirmation, I started calling to see the status. Spent literally hours on hold trying to see when it would be shipped out. I was promised everything you can imagine including next day shipment so it would arrive by Christmas. I was told something different every time I talked to someone including that they had been really busy. I responded that that's what happens to companies during the holidays. They get busy. Finally, on December 28, after threatening to speak to management, I was told the item was no longer in stock and would need to be cancelled. If they had told me this early on, several days before, I could have purchased from a different, credible, honest, reliable company. Never place an order with this company. Their customer service is horrible. If you can't fulfill your online orders, you don't need to offer the service. Simple as that!
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Review
#1158762 Review #1158762 is a subjective opinion of poster.
Service
Rural King Shipping Service
Reason of review
Order processing issue

Rural King - Terrible customer service

Ordered a cat shelter that had shops out in 1 to 2 days. It has been almost two weeks . I finally talked to customer service last week and said it would be this week. I called again and it had not been shopped so I just went ahead and canceled the order.
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Review
#1157910 Review #1157910 is a subjective opinion of poster.
Service
Rural King Shipping Service
Reason of review
Order processing issue

Never Ordering From Rural King

1.0
Details
I ordered two items on a Thanksgiving day 2017. I thought that would be plenty of time to get these items before Christmas. BIG FAT NOPE. I have emailed, I have called. I got no response. It’s been a month! Christmas has come and gone. I’m not happy that I’m out $65.00! I plan on staying after these ***. Next time, I’m shopping and TSC. At least they’re reliable.
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Review
#1157150 Review #1157150 is a subjective opinion of poster.
Service
Rural King Shipping Service
Reason of review
Order processing issue

Rural King - No ship

3.4
Details
i ordered a trail camera said would ship in 1/2 day. two weeks later i still do not have my camera. i have sent more that 3 emails to costumer service and no reply, when i contacted them by phone after 1 hour wait on phone they said the item was being tracked and they would email warehouse for more info on shipment. it is 4 day later and i have not gotten a reply from customer service rep. so if u see it in the store buy it. my experience with there internet service is horrible and customer service does not reply to any mail or phone reply's.
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Review
#1156597 Review #1156597 is a subjective opinion of poster.
Service
Rural King Shipping Service
Reason of review
Order processing issue
Loss
$40
Preferred solution
Let the company propose a solution