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I was at the Macon County Illinois Rural King for their Black Friday sale November 2016. I purchased an 11kw Generac standby generator and paid cash for it, plus an additional 159.00 for the shipping.

At the time of writing this review December 19, 2016 I have still at this time have not received my purchase nor have I received a call from Rural King stating why I have not received it.

I am with the understanding that Generac ships put orders within one to three days of receiving orders. This is the second Generac generator I have purchased the first was from a competitor of Rural King that generator arrived within a week.

Product or Service Mentioned: Rural King Shipping Service.

Reason of review: Order processing issue.

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