Reviews in Franklin, Tennessee
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$140K CLAIMED LOSSES
778 TOTAL REVIEWS
190K PAGE VIEWS
2 ISSUES RESOLVED
Rural King - Sanitary Conditions Review from Franklin, Tennessee
I took my wife with me to the Clarksville store and regret it. While inside, we both had to use the facilities. I have never, I repeat never been treated with more disdane in any retail setting, when notifying management of restroom problems. It was as though I took precious time from their day. The mens restroom smelled like a sewer, and was unsanitary. The exhaust fan doesn't work, urinals stink, toilets have *** dried to the seat bottom, etc. !!! The women's was just as bad, according my wife. I looked for a sign in sheet for cleaning, and found none. In addition, the overall appearance of the retail floor was dirty. I observed pallets being moved with debris falling, and no one seemed to care. Only once, did an employee ask if they could assist me. If I were managing the store, I would fire 85% of them. I actually went to a section where 3 were standing next to an isle joking, and tried to remove a bar-clamp from a rack that was stuck. They all saw my problem, and walked away out of sight. This place could take a lesson from Home Depot. HD didn't care about cleanliness for a time, lost market share to Lowe's. It's all due to training, or lack there of. If positive changes aren't made quickly, R K will become another casualty of management complacency. And, it will deserve it. Mr Builder
Rural King Sanitary Conditions
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