Rural King would not refund my money on the living well heater because it was passed 30 days. My electric bill was outrageous and no one seems to know why.
Will never purchase anything from rural king again. When we purchased the heater, the associate said it would not be a problem to bring the heater back if it didn't work as promised.
When I talked to the manager, he said he had to know the associates name which we didn't have since he was an employee there and at the display. When did the consumer become the person that these companies no longer care if are happy.
Monetary Loss: $459.