Rural King - They screw up your order online, delay it further by not shipping, and wont even expedite it to make up for it. Lousy....
I placed my order on AUG 17, i get an email to confirm i am who i am, I do. Aug 24, i received half my order
AUG 24 I received an email that They had a "glitch" in their system and essentially part of my order was cancelled,They then asked me to reorder it. Really? It was a "glitch " on their end. OK fine. so i did
3 days later it hasn't even shipped. Customer service won't even expedite the shipping as a courtesy. CS pretty much told me they don't offer that (even if they goofed up) and I should have asked for it when I reordered it! and I should have paid extra to expedite something i should have had 3 days ago.
first time experience... needless to say its my last time.
Product or Service Mentioned: Rural King Delivery Service.
Reason of review: Poor customer service.
Preferred solution: Deliver product or service ordered.
Rural King Pros: Easy website to navigate.
Rural King Cons: Lack of customer service.