Lake Mary, Florida
Not resolved
3.5
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Price Affordability
Product or Service Quality
Staff
Value for money
Website
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I placed my order on AUG 17, i get an email to confirm i am who i am, I do. Aug 24, i received half my order

AUG 24 I received an email that They had a "glitch" in their system and essentially part of my order was cancelled,They then asked me to reorder it. Really? It was a "glitch " on their end. OK fine. so i did

3 days later it hasn't even shipped. Customer service won't even expedite the shipping as a courtesy. CS pretty much told me they don't offer that (even if they goofed up) and I should have asked for it when I reordered it! and I should have paid extra to expedite something i should have had 3 days ago.

first time experience... needless to say its my last time.

Product or Service Mentioned: Rural King Delivery Service.

Reason of review: Poor customer service.

Preferred solution: Deliver product or service ordered.

Rural King Pros: Easy website to navigate.

Rural King Cons: Lack of customer service.

  • Rural King Bad Service
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