Almost a year ago, bought a very expensive tool chest cart (over $500.00). After it was loaded on my trailer, by a store employee, i discovered the bottom drawer was damaged.
Manager notified, pictures taken, i was offered $50 gift certificate which i declined. I wanted the bottom drawer replaced. I have called manager numerous times, been to the store numerous times , and even called the company myself. STILL, not replaced.
This is beyond rediculous!!!
This needs to be replaced. I spend alot of $ at Rural King and i'm in disbelief that the owner allows this.
Product or Service Mentioned: Rural King Tool Chest Part Replacement.
Reason of review: Order processing issue.