Rural King Reviews in West Virginia, USA
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(12 of 689 reviews match)
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Rural King in Charleston, West Virginia - I was going to buy a $1600 trailer Saturday at 6:00PM i was told to come back monday so they could call the bank to make sure the check was good I'll never buy anything there again and will tell every
I was going to buy a $1600 trailer saturday at 6:00PM was told to come back monday so they could call the bank to see if its good i thank ill never buy anything there again
Review
Service
Reason of review
Poor customer service
On March 21, 2019 I went to customer service with 2 lawnmower batteries in my possession. A new 1that I had purchased a few weeks before that would not work. And the Old core that I didn't bring with me when I first bought the new battery. I told employer I wanted to...
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Review
Reason of review
Employees in management that cant do there job
Preferred solution
Let the company propose a solution
on November 19 I put the Ruger AR 556 rifle in my cart for 469.00 and tried to complete my order. The site would not let me complete my order. I called the 800 number and set on hold for 30 minutes and hung up. A day or so later I got email saying I left something in...
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Review
Product
Cons
- Your telephone system and customer service
Reason of review
Order processing issue
Rural King in Parkersburg, West Virginia - Sold rabbits haven’t received payment
Couldnt get ahold of anyone
Review
I have been trying for over 3 months to get my UTV that was purchased there less than a year ago worked on. Several things have happened to it in the few months I have had it. I have contacted our local store several times and am told to keep checking back because they...
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Review
Product
Cons
- Service department
- No urgency from manager
Reason of review
Warranty issue
Preferred solution
Let the company propose a solution
Tags
Rural King - Csm Alissa in cross lanes wv is so rude and disrespectful
She had an additude to me
Review
Service
Reason of review
Poor customer service
Bought from them a couple times, will not buy there again. Here's why. Chainsaw--went in looking for a 24" bar chainsaw, didn't have one, sold out. Employee offered to put a 24 on a 20 and sell for same price, (the 24 was discounted for grand opening) He said it would...
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Review
Product
Cons
- Very rude
- Poor local management skills
- How they handle complaints
Reason of review
Not as described/ advertised
Loss
$180
Preferred solution
Let the company propose a solution
Tags
Rural King in Winfield, West Virginia - Clowns!
Rural King will not accept a state issued conceal carry permit for a background check! Then refuses to sell ammo while purchasing a handgun!!!! I will be calling the ATF! RK needs more trained and professional employees not Tattooed has been!!!!! Rural King needs to abide by state laws and not make up their own rules. One person says one thing and another says another! Rude and incompetent! So, after all that I went to Gander Mountain. I paid more BUT no BS. I know cross lanes is a new store, they need more training before dealing with the public. I made one visit and that was one too many! I will never go back.
Review
Reason of review
Poor customer service
Loss
$600
Preferred solution
Let the company propose a solution
The Rural King in Gallipolis Ohio is a good store.......BUT, if this place is gonna sell guns, then they need to learn the friggen gun laws. I filled out all of the paperwork and was ready to purchase a shotgun at a good price, when the manager says he can't sell it to...
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2 comments
Actually it is considered a pistol because there is no way of putting it on your shoulder .
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Review
They hoire kids straight out of high school that have no knowledge of policies and don't warn them when there job is in jeopardy then fire them after the fact. Gallipoli's, Ohio does that. The store manager is a ***!
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1 comment
I agree with you 100% the store management is a ***** most of them are rejects from other companies that couldn't do their job before so rural king hires them and they are still failing !!!! you shouldn't expect the management to explain the company policy to the new hires when most of them don't know it theirself , most of the management just runs a-muck in the stores and they do whatever they want and play favorites and there is very little or none accountability on the management side of things when something goes wrong , the best thing you can do is tell your friends and they can tell their friends and so -on to not work for rural king and don't buy anything from them period !!!!
Review
Service
Reason of review
Poor customer service
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The battery you returned and the new battery would be an even swap if it's a matter of two or three weeks. There wouldn't be a core credit for the first battery since you didn't have a core with you.
Any credit for a core should be applied to the second battery and noted on the receipt for that battery. There is no "money due".