State: West Virginia Clear all filters (10 of 653 reviews match)
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2 comments
3.1
Details
On March 21, 2019 I went to customer service with 2 lawnmower batteries in my possession. A new 1that I had purchased a few weeks before that would not work. And the Old core that I didn't bring with me when I first bought the new battery. I told employer I wanted to...
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LikeLabradorRetriever483
#1689046

The battery you returned and the new battery would be an even swap if it's a matter of two or three weeks. There wouldn't be a core credit for the first battery since you didn...

Author
Location
District Iii, West Virginia
Reason of review
Employees in management that cant do there job
Preferred solution
Let the company propose a solution
Review #1498056 is a subjective opinion of poster.
0 comments

Rural King in Parkersburg, West Virginia - Sold rabbits haven’t received payment

5.0
Details
Couldnt get ahold of anyone
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Author
Location
Parkersburg, West Virginia
Review #1264000 is a subjective opinion of poster.
0 comments
3.1
Details
I have been trying for over 3 months to get my UTV that was purchased there less than a year ago worked on. Several things have happened to it in the few months I have had it. I have contacted our local store several times and am told to keep checking back because they...
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Author
Location
Cross Lanes, West Virginia
Cons
  • No urgency from manager
  • Service department
Reason of review
Warranty issue
Preferred solution
Let the company propose a solution
Review #1201231 is a subjective opinion of poster.
0 comments

Rural King - Csm Alissa in cross lanes wv is so rude and disrespectful

4.6
Details
She had an additude to me
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Author
Location
Cross Lanes, West Virginia
Reason of review
Poor customer service
Review #1160151 is a subjective opinion of poster.
0 comments
2.2
Details
Bought from them a couple times, will not buy there again. Here's why. Chainsaw--went in looking for a 24" bar chainsaw, didn't have one, sold out. Employee offered to put a 24 on a 20 and sell for same price, (the 24 was discounted for grand opening) He said it would...
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Author
Location
Bluefield, West Virginia
Product
Cons
  • How they handle complaints
  • Poor local management skills
  • Very rude
Reason of review
Not as described
Loss
$180
Preferred solution
Let the company propose a solution
Tags
  • Rural King Bad Service
Review #1111535 is a subjective opinion of poster.
0 comments

Rural King in Winfield, West Virginia - Clowns!

1.0
Details
Rural King will not accept a state issued conceal carry permit for a background check! Then refuses to sell ammo while purchasing a handgun!!!! I will be calling the ATF! RK needs more trained and professional employees not Tattooed has been!!!!! Rural King needs to abide by state laws and not make up their own rules. One person says one thing and another says another! Rude and incompetent! So, after all that I went to Gander Mountain. I paid more BUT no BS. I know cross lanes is a new store, they need more training before dealing with the public. I made one visit and that was one too many! I will never go back.
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Author
Location
Winfield, West Virginia
Reason of review
Poor customer service
Loss
$600
Preferred solution
Let the company propose a solution
Review #948991 is a subjective opinion of poster.
2 comments
3.3
Details
The Rural King in Gallipolis Ohio is a good store.......BUT, if this place is gonna sell guns, then they need to learn the friggen gun laws. I filled out all of the paperwork and was ready to purchase a shotgun at a good price, when the manager says he can't sell it to...
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Anonymous
#1129372

Actually it is considered a pistol because there is no way of putting it on your shoulder .

Author
Location
Cameron, West Virginia
Review #807163 is a subjective opinion of poster.
0 comments
drove about 75 miles from Milton WV to Gallipolis Ohio to buy a recliner chair they had on sale, I went to the service desk and told the lady I needed help with the chairs, she got on the radio called for someone to help,she told me that person was helping someone...
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Author
Location
Tornado, West Virginia
Reason of review
Poor customer service
Review #730763 is a subjective opinion of poster.
1 comment
They hoire kids straight out of high school that have no knowledge of policies and don't warn them when there job is in jeopardy then fire them after the fact. Gallipoli's, Ohio does that. The store manager is a ***!
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Anonymous
#1093918

I agree with you 100% the store management is a ***** most of them are rejects from other companies that couldn't do their job before so rural king hires them and they are st...

Author
Location
Point Pleasant, West Virginia
Reason of review
Poor customer service
Review #765477 is a subjective opinion of poster.

Contact Rural King Customer Service

Mailing Address:
Rural King
Corporate Office 4216 Dewitt Ave
Mattoon, Illinois 61938
United States
Phone:
(800) 860-8115
All Rural King Contacts

Rural King Products and Services Reviews

2 comments
Rural King in Terre Haute is very bad about having sale prices posted on items, but registers charge full price. Bought several items there a couple of weeks ago that were on sale but cashier rung them up full price. This was even after I told her the correct prices....
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Anonymous
#242169

I also meant to add that it\'s our part as the consumer to look at the receipt before we leave the store if we don\'t want to have to make that return drive. Really people le...

Author
Location
Martinsburg, West Virginia
Loss
$30
Review #217964 is a subjective opinion of poster.